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Client Services Manager

Publication or Company  Visible Measures
Visible Measures
Industry  Internet/Online/New Media
Salary Competitive
Benefits 401K/403B, Bonuses, Dental, Health, Stock/Options
Job Duration Full Time
Job Location Boston, MA
Job Requirements Who You Are and What You Will Do

We are looking for a Client Services Manager to join our Client Services team. The role will involve working with a diverse set of Brand and Agency clients to ensure delivery against campaign objectives. The ideal candidate must be hands-on, with the ability to provide an exceptional level of client service, manage client expectations, monitor campaign performance, deliver reporting and coordinate with technical/analytical teams. Prior experience overseeing the execution of online video campaigns preferred.

Your Experience Is

  • Bachelor’s degree or equivalent experience
  • 2 - 3+ years of advertising agency experience
  • Proven track record of outstanding client service: positive, enthusiastic, and thorough
  • Familiarity with online video advertising and associated measurement/performance metrics (Atlas, Vindico, DFA)
  • Demonstrated ability to effectively coordinate inputs from multiple teams and stakeholders
  • Confident communicating with many demanding clients at once
  • Concurrently managed up to 15 large and diverse advertiser campaigns
  • Ability to multi-task and prioritize in a fast-paced environment
  • Extreme attention to detail: Analytically-minded, critical thinker
  • Excellent written and verbal communication skills


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    About Our Company Visible Measures Corp. (VMC) Visible Measures is the analytics and advertising platform for social video. Designed from the ground up to meet the unique challenges of measuring and delivering video ads as content across hundreds of premium publishers online, the company's patented platform powers the Viewable Media choice-based video ad network. Visible Measures provides its customers and clients with unprecedented visibility into the performance of paid, owned, and earned media placements and engagement in social video. This is an exciting opportunity to join a world-class team. VMC was recently voted one of the best places to work by Boston Business Journal and The Boston Globe.