Job Title: Technical Writer
This is a part-time, variable-hour position located in New York City, with some onsite requirements and travel to different sites.
Job Summary:
The Technical Writer will document technical processes, system architectures, and SOPs for enterprise data migrations, system integrations, and software development projects. The role involves collaborating with engineers, architects, and project managers to produce clear, concise documentation for technical and non-technical audiences, supporting compliance, training, and knowledge sharing throughout the software development lifecycle.
Key Responsibilities:
- Develop and maintain comprehensive technical documentation for data migration strategies, including legacy to modern database transitions.
- Document system architectures, data models, integration layers, and API endpoints to support engineering and development teams.
- Create user guides, SOPs, quick reference materials, and technical manuals for internal platforms and processes.
- Translate complex technical concepts into understandable documentation for stakeholders, compliance teams, and end users.
- Collaborate with data architects, developers, and SMEs to gather information and ensure accuracy.
- Document security and compliance practices, including handling of PII, FERPA, encryption standards, and access protocols.
- Support training materials and onboarding content development for new systems and technologies.
- Maintain document version control and updates aligned with project timelines and system changes.
Requirements:
- 5+ years of experience in technical writing.
- Bachelor’s degree in English, Journalism, Liberal Arts, or related field.
- Proficiency with documentation tools such as Microsoft Word, Visio, Confluence, SharePoint, or equivalents.
- Experience documenting systems handling sensitive or regulated data (e.g., PII, FERPA) is preferred.
- Excellent communication and collaboration skills for interfacing with technical and non-technical stakeholders.
- Familiarity with government or education sectors, especially DOE, is a plus.
Compensation and Benefits:
The hourly rate ranges from $53.00 to $62.00, with a target of $57.00, based on experience and qualifications. Benefits include health insurance, life and disability coverage, retirement plans, paid leave, holidays, and professional development opportunities.
Equal Opportunity Statement:
LCG is committed to fair and inclusive employment practices. All qualified applicants will receive consideration regardless of sex, race, age, religion, disability, or other protected statuses. For accommodations, contact hr@lcginc.com.
Data Security Notice:
Beware of scams. Legitimate communications will come from lcginc.com or system@hirebridgemail.com. Do not share payment information or send money. Report suspicious activity to hr@lcginc.com or law enforcement.
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