Jobs via Dice is hiring: Technical Writer in Austin

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, ArnAmy, Inc., is seeking a qualified candidate for the following position. Apply via Dice today!

Job Purpose:

Develops and maintains user and technical documentation and project process documentation for Information Technology Teams. Understands the user’s view of applications and/or technology and can organize procedures logically. Provides expertise on technical concepts of applications and/or user groups, structuring procedures in a logical sequence, due to a broad understanding of the applications. Writes technical articles, reports, brochures, and manuals for documentation across various uses. May coordinate graphics display and document production.

Performs advanced (senior-level) technical writing, coordinating composition, organization, and editing of compiled information. Works under minimal supervision, using initiative and independent judgment. May perform complex technical writing tasks and prepare materials for speeches and public presentations.

Assists IT in documenting environment, policies, procedures, and plans of the IT Division. Conducts detailed data analysis, research, and provides results. Monitors and implements data quality, develops customer-centric metrics, supports performance and quality improvements through data analysis and visualization, and manages data evaluation to support staff, programs, and operations.

Minimum Requirements:

• 8+ years of experience in composing, reviewing, and editing technical documents, policy manuals, procedural documents, operational guidelines, and reports.
• Experience researching, developing, and disseminating information on organizing and presenting technical information.
• Ability to consult with technical staff on documentation, policies, and procedures.
• 6+ years of experience preparing responses to correspondence, reports, surveys, and information requests.
• Experience presenting policy and procedure updates, reports, and feedback to management and C-Level stakeholders.

Preferred: 5+ years of technology writing in the public sector and knowledge of IT policies and procedures.

About ArnAmy, Inc.:

ArnAmy, Inc. is a leading IT consulting and software development firm in Tallahassee, FL, since 2007. Known for high-quality services and dependable solutions, led by subject matter experts across IT disciplines. Recognized with Tallahassee's BEST in IT Solutions in 2016 and 2017, the company values integrity, passion, and professional growth. Equal employment opportunities are provided to all applicants regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status. Women and minorities are encouraged to apply.

Please send your resume and salary expectations. Thank you!

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing, Public Relations, and Writing/Editing
• Industry: Software Development

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