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Prolim

Technical Writer 3 Job at Prolim in Austin

Prolim, Austin, TX, United States, 78716

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PROLIM (www.prolim.com) is currently seeking Technical Writer 3 for one of our top clients in Austin, Texas. Qualified candidates can directly send their updated resume and contact info via email: vishal.tigalannavar@prolim.com.

Responsibilities:

  1. Create and maintain technical documentation for software systems, ensuring accuracy and adherence to industry standards.
  2. Collaborate with cross-functional teams to gather necessary information for documentation.
  3. Assist with customer outreach, tracking software and data submission issues, and presenting findings to leadership.
  4. Research, analyze, and implement best practices for internal documentation (Jira).
  5. Train and support team members on new documentation processes.

Minimum Qualifications:

  1. 8+ years experience in technical writing and software documentation.
  2. Strong proficiency with Jira or similar application lifecycle management tools.
  3. Excellent collaboration and communication skills to work with cross-functional teams.
  4. Background in customer service and training to support documentation adoption.
  5. Attention to detail with the ability to maintain accurate and structured documentation.

About PROLIM

PROLIM is a leading provider of end-to-end IT, PLM, and Engineering Services and Solutions for Global 1000 companies. They understand business as much as technology and help their customers improve profitability and efficiency by providing high-value technology consulting, staffing, and project management outsourcing services.

Their IT and PLM consulting offerings include advisory, PLM software/services, program management, solution architecture, training/staffing, cloud solutions, servers/networking, infrastructure, ERP practices, and QA services. Engineering services encompass data translation, CAD/CAM/CAE, process & product engineering, prototyping, and testing/validation across various markets and industries.

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