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Token Metrics

Native UX Researcher - Crypto

Token Metrics, Beaverton, Oregon, us, 97078

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About Token Metrics

Token Metrics is an AI-powered crypto analytics platform that delivers insights, indices, and predictions to help investors navigate the blockchain space. They support users in over

50 countries , ranging from

retail traders

to

institutional investors . Token Metrics is seeking a

crypto-native UX Researcher

who understands blockchain deeply and can uncover user needs to create seamless, data-informed experiences. You'll play a key role in shaping UX for advanced tools like prediction models, analytics dashboards, and portfolio trackers. Conduct

qualitative and quantitative research

(e.g., user interviews, surveys, usability tests). Analyze platform interactions and

on-chain behaviors

(wallet usage, trading, token holdings). Use blockchain tools like

Dune Analytics, Etherscan

to support findings. Collaborate with designers and product teams to deliver

actionable UX improvements . Develop artifacts like

personas, journey maps, and wireframes

to guide product development. Engage with users directly to uncover pain points and user motivations. Stay current with

Web3 UX trends , advocating for clarity, trust, and accessibility. Present user research insights and tie them to Token Metrics strategic goals. Qualifications

3+ years

in UX research or related design field. Crypto-native

with real experience using wallets (MetaMask, Trust Wallet), trading platforms, DeFi, and staking tools. Hands-on knowledge of

on-chain analytics , governance, or blockchain-based user behaviors. Strong grasp of

user-centered design , testing methods, and UX frameworks. Excellent

communication skills , able to present findings to cross-functional stakeholders. Why You Should Apply

Make a real impact on a platform shaping the

future of crypto investing . Join a

remote-first, globally distributed team

of Web3 enthusiasts. Work at the intersection of

blockchain and user experience , helping simplify crypto for thousands of users. Pioneer Talent Program - Organic Content Operations

Crypto Operations Manager - Oregon, United States

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