PlanIT Group, LLC is hiring: Contract Technical Writer in Houston

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PlanIT Group is hiring a Technical Writer for a hybrid remote position in Houston, TX 77094. The role involves writing infrastructure, operational, application, and cybersecurity documentation. This is a 6+ months contract. Benefits include PTO and medical coverage.

You will work onsite 3 days per week.

Duties And Responsibilities

• Organize and write support documents, user guides, manuals, training guides, policies, standards, procedures, design specifications, Visio diagrams, operational/runbooks, test plans, and business correspondence.
• Assist with creating policies, standards, and procedures.
• Determine the needs of global end users of technical documentation.
• Use screenshots, drawings, diagrams, and charts to enhance understanding.
• Select appropriate mediums for communication, such as manuals or online training.
• Standardize content across platforms and media.
• Gather usability feedback from end users, solution designers, and project teams.
• Revise existing documents based on new issues, enhancements, or changes.
• Create operational instructions, FAQs, and help manuals for support staff and end users.

Qualifications & Experience

• At least 5 years of professional technical writing experience.
• Experience creating business process flows and diagrams.
• Web design experience is a plus for online documentation.
• Proven experience in writing infrastructure, operational, application, and cybersecurity documentation.
• Proficient in Microsoft Office Suite: Project, Visio, Excel, OneNote, Outlook, PowerPoint, Word.
• Basic understanding of SDLC and software development.
• Knowledge of Agile and waterfall methodologies.
• Bachelor's degree in English, Communications, or related field preferred.

Additional Details

• Seniority level: Entry level
• Employment type: Contract
• Job function: Information Technology
• Industry: Oil and Gas

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