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Talentuition, LLC

YogaSix Hiring Studio Manager - Base + Commission and Bonus Opportunities Job at

Talentuition, LLC, San Diego, CA, US, 92189

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Job Description
Job Title: General Manager

COMPANY OVERVIEW:

YogaSix believes everyone deserves the mind-body experience of yoga. YogaSix offers six different class types designed to accommodate students of all levels in a way that is empowering, encouraging, and fun. YogaSix was established in 2012 and is the fastest-growing boutique yoga company in the United States.

POSITION:

The General Manager is responsible for overseeing the designated studio(s) to ensure the studio is well-maintained and that customer service standards are upheld to YogaSix standards. He/she will oversee all aspects of studio functionality including Sales and Operations as well as the direct supervision of Wellness Advisors and Teachers. He/she must have strong customer service skills, knowledge of PC/Mac computers, able to communicate in an effective and efficient way, be team-oriented, and have a drive and passion for sales and service.

JOB REQUIREMENTS:

  • 2+ years of retail/service sales or fitness sales experience
  • Experience supervising people successfully
  • Proven experience in generating and following up on leads
  • Confident in generating personal sales and training Wellness Advisors in sales
  • Ability to manage and drive all revenue streams: memberships, retail, and teacher training
  • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone, and via email
  • Strong customer service skills
  • Ability to excel in a fast-changing, diverse environment
  • Ability to recognize areas of improvement and make changes using good judgment
  • Solid writing and grammar skills
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines
  • Professional, punctual, reliable, and neat
  • Strong attention to detail and accuracy
  • Trustworthy and able to handle confidential information
  • Ability to work harmoniously with co-workers, clients, and the general public
  • Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices
  • Proficient with computers and Studio software
DUTIES
  • Lead Generation, Membership Sales and Retention
  • Manage and grow all revenue streams including Memberships, Retail, and Teacher Training
  • Manage studio budget, spending, and reporting
  • Create and execute ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, retention, and loyalty
  • Schedule/participate in Grassroots Marketing partnerships on a weekly basis to drive new guest traffic
  • Work with Studio Owner and Director of Education to optimize class schedule on an ongoing basis
  • Recruit, hire, train, supervise, coach, mentor all studio staff
  • Recruit, hire, onboard, coordinate training, and terminate Teachers (with support of lead teacher)
  • Manage maintenance issues, inventory, and cleaning
  • Participate in studio, regional, and company-wide meetings and trainings as needed
  • Work closely with Studio Owner and National Sales Director to ensure health and profitability of the studio
  • Social media management
PHYSICAL REQUIREMENTS
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Employee must be able to work hours that may exceed 8 hours per day and/or 40 hours per week including nights and weekends, especially during peak activity periods.
  • May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 30 pounds.
  • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception, and the ability to adjust and focus
  • Must be able to effectively hear in person and via telephone
COMPENSATION & BENEFITS :
  • This position offers a competitive base salary based on experience & performance
  • Commission paid on sales
  • Opportunity to bonus, based on performance
In Summary: YogaSix is the fastest-growing boutique yoga company in the United States . The General Manager is responsible for overseeing the designated studio(s) to ensure the studio is well-maintained and that customer service standards are upheld to YogaSix standards . He/she will oversee all aspects of studio functionality including Sales and Operations as well as the direct supervision of Wellness Advisors and Teachers . En Español: Título de trabajo: General Manager COMPANY OVERVIEW: YogaSix cree que todo el mundo merece la experiencia mente-cuerpo del yoga. YogaSIX ofrece seis tipos diferentes de clases diseñadas para acomodar a estudiantes de todos los niveles de una manera que sea empoderadora, alentador y divertida. Yoga Six se estableció en 2012 y es la compañía de yoga boutique con más rápido crecimiento en Estados Unidos. Posición: El gerente general es responsable de supervisar el estudio designado (s) para garantizar que el estudio esté bien mantenido y que los estándares de servicio al cliente sean respetados según las normas de YogaS Six. Supervisará todos los aspectos de la funcionalidad del estudio incluyendo Ventas y Operaciones así como la supervisión directa de Asesores y Maestros de Bienestar. Debe tener fuertes habilidades de atención al cliente, conocimientos de equipos PC/Macor, poder comunicarse de forma efectiva y eficiente, tener un equipo apasionado y capaz de gestionar ventas y servicios. Requisitos de trabajo: 2+ años de experiencia en ventas al por menor/servicio o venta de fitness Experiencia en supervisión de personas con éxito Experiencia probada en la generación y seguimiento de clientes potenciales Confianza en generar ventas personales y formación Asesores del bienestar en las ventas Capacidad para gestionar e impulsar todos los flujos de ingresos: membresía, capacitación minorista y docente Deben ser fluidos en inglés y tener una excelente comunicación y fuertes habilidades interpersonales en persona, por teléfono y vía correo electrónico Competencias sólidas en el servicio al cliente Habilidad para sobresalir en un entorno cambiante y diverso El director del personal descrito para reconocer áreas de mejora y hacer cambios utilizando buen juicio Escritura y gramática El empleado debe ser capaz de trabajar horas que pueden exceder 8 horas al día y/o 40 horas a la semana, incluidas las noches y fines de semana, especialmente durante los períodos de máxima actividad. Puede requerirse sentarse o pararse hasta cuatro horas a cada vez. puede requerirse alcanzar con manos y brazos. Debe poder doblarse, levantarse, arrodillarse y conducir un automóvil. Este trabajo requiere que la persona suba y baje en vuelos de escaleras ya que los ascensores no están presentes en todas las ubicaciones.