Music Gear Sales Specialist - Rolling Application Job at Chicago Music Exchange,

Our mission is to be the world's greatest music store by elevating musical instruments, enriching the lives of musicians, and inspiring them to pick up their instruments every day. In other words, our goal is to help people be rockstars.

For over 20 years, our flagship store, Chicago Music Exchange, has set the standard for guitar, amp, drum, and music gear buyers. We love to impress customers when they walk in.

We seek motivated, passionate individuals to continue our tradition of excellence and help expand our in-store and eCommerce business. Our culture is built around hardworking musicians and music fans. Many positions offer the chance to work directly with the latest and coolest music gear—perfect for musically minded individuals.

Please explore our job openings below:

Music Gear Sales Specialist - Rolling Application

We’re looking for experienced, driven sales professionals with a passion for music gear and a proven track record in goal-oriented sales environments. While we may not have an immediate opening, we review applications on a rolling basis and will contact suitable candidates.

This role is ideal for individuals who love musical instruments, enjoy building relationships, achieving measurable results, and driving sales. We welcome candidates from all backgrounds to bring their unique perspectives to our team.

Our sales specialists create their own success by actively seeking opportunities and developing meaningful customer connections. The most successful are focused, driven, and genuinely excited about music gear, connecting with others, and closing deals.

Music is central to everything we do. Whether helping a beginner choose their first guitar or assisting a seasoned pro in adding a vintage piece to their collection, we aim to leave a lasting impression with every customer interaction.

If you have the energy, ambition, and experience to turn your passion for music gear into a rewarding career, we want to hear from you.

Instead of a cover letter, please answer the questions included in this application.

Note: This is a rolling application. We review applications continuously and will contact you if a role matching your background becomes available. If you've recently applied for a sales role, there's no need to reapply; we have your information on file.

General Responsibilities

• Generate and drive sales of electric guitars, our main product category.
• Foster and maintain customer relationships throughout their journey.
• Conduct daily outreach to connect customers with the right gear.
• Work with management to set and achieve sales and margin goals.
• Serve as the main contact for customer leads, questions, transactions, and returns related to your product category.
• Optional: Participate in product demo videos for social media and YouTube, helping to build your personal brand as a CME sales rep.

Requirements

• Sales experience with a successful track record; music retail experience is a bonus.
• Knowledge of musical instruments.
• Proficiency with technology and quick learner of new tools/systems (Netsuite, Shopify, MacOS, GSuite).
• Ability to handle physical tasks, including lifting up to 60 lbs.
• Ability to stand and move for extended periods.
• Capability to crouch, kneel, lift overhead, and climb ladders occasionally.

Additional Info & Benefits

• Full-time position based near Lincoln and Belmont; weekend availability required.
• Base salary $40k–$48k + quarterly bonus (2.5% of base, 10% annually in first year). Salary increases annually by 2.4%, bonus potential increases by 1%.
• Promotion opportunities to Senior Sales with unlimited earning potential.
• Benefits include medical (HMO, PPO, HSA), dental, vision, 401k (after 12 months, 2% match), paid time off, holidays, commuter benefits, employee discounts, casual dress, and a welcoming environment.

All applications are reviewed. No calls or emails, please. Background checks are required.

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Questions:

• What piece of music gear or instrument brand do you admire most, and why?
• Describe your sales experience and the goals or metrics you’ve achieved. How did you perform?
• What motivates you to succeed in sales and push beyond targets?
• Anything else you'd like us to know?