TMAM Group is hiring: Community Manager in Front Royal
TMAM Group, Front Royal, VA, United States, 22630
TM Associates is a family owned business united by its mission and defined by its values. We take our work personally, knowing the resident experiences we’re responsible for truly impact people. This belief—that of our founder, Tevis Margolis, continues to be realized through our growth from seven team members to over 500. Mr. Margolis’ drive to build a business dedicated to its people has resulted in a unified determination to meet each client's high expectations. Those expectations include building and managing the very best communities for the people who need them most.
We offer full medical, dental, and vision insurance at an affordable rate on the first day after the first full calendar month of employment. With our 401K match program, you are eligible to start contributing on your first day of employment.
Our company takes pride in our employees. We believe we are the best because of our dedication to training, benefits, and leadership.
Supervision and Direction
The Community Manager will receive general supervision and direction from their Regional Manager and the Management Agent (TMAM). They may be vested with the authority to make discretionary decisions in circumstances not covered by written instructions or policies. Communication with the Owner will be through TM Associates Management Officers. The Community Manager is accountable for the operation of the site, supervising TMAM staff, and maintaining performance standards.
Requirements
- Ensure tenants receive prompt, courteous, and quality service, including addressing complaints and referring residents as appropriate.
- Achieve and maintain occupancy rates close to 100%.
- Perform recertification of residents' income, where applicable.
- Provide direction to rental programs and ensure proper execution.
- Maintain efficient mechanical operations, buildings, and equipment; employ qualified maintenance personnel; foster good tenant relations with maintenance staff.
- Regularly inspect buildings, grounds, and property condition, noting deferred maintenance and other issues.
- Prepare inspection reports and outline property conditions and maintenance needs.
- Report deferred maintenance and deficiencies to the Regional Manager with recommendations.
- Guide maintenance staff, assign work priorities, and oversee repairs.
- Establish central office procedures with Regional Manager approval.
- Interview potential residents and verify eligibility.
- Consult with Regional Manager on evictions, lease violations, and special cases.
- Manage rent collection and record keeping, including bank trips.
- Possess a valid driver’s license and maintain an acceptable driving record for site errands.
- Assign employee duties, explain responsibilities, and communicate policies.
- Maintain records of maintenance, equipment, manuals, and inventory.
- Purchase supplies within budget, maintaining administrative records of purchases.
- Develop resident activities, such as events and recreation.
- Handle correspondence and attend meetings and seminars.
- Communicate effectively in English, both orally and in writing, with basic arithmetic skills.
- Have reliable vehicle transportation for property errands.
- Perform other duties as assigned by the Regional Manager or TMAM.