ShandsCair Communication Specialist| Shandscair| Variable Job at UF Health in Ga

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This position will coordinate incoming requests for routine and emergency air and ground transport services. Responsible for managing, as part of a team, multiple rotor-wing, fixed-wing, and ground ambulance assets. Coordinates appropriate asset response by utilizing computer-aided dispatch (CAD) software to determine the closest appropriate resource and will alert that team using various radio and telephone systems. Afterwards, the Communications Specialist will track the assets' progress throughout the mission and provide any support necessary to complete the mission successfully. The Communications Specialist will also field, as part of a team, patient advisory reports for all EMS units transporting patients into the UF Health Shands System. This position will also field activation requests for all emergency hospital alerts, including stroke/STEMI/trauma alerts, from various internal and external clinical decision-makers. The ideal candidate will work well under pressure, remain calm, and have a high attention to detail. The ability to multitask while maintaining focus on all aircraft in flight is essential. The position requires mandatory FAA crew resource management and flight emergency training and is subject to CAMTS standards on Communications Specialists.

Qualifications

• High School Diploma or equivalent; knowledge of medical terminology preferred.
• Functional understanding of communications equipment including telephone, radio, and recording equipment.
• One year of dispatching experience in EMS/911/Aviation or hospital environment preferred.
• Licensure/Certification: One of the following: EMD, Florida 911 Public Safety Telecommunicator, Florida EMT-Basic, or Florida Paramedic certification. IAMTCS Certified Flight Communications Specialist certification required within one year of hire.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Marketing, Public Relations, and Writing/Editing
• Industries: Hospitals and Health Care

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