We are seeking a Senior AI Experience Designer & Prompt Architect who blends traditional UX design practices with cutting-edge AI interaction design. In this role, you will lead the crafting of intuitive, aligned, and trustworthy experiences across LLM- and agent-powered systems—where the prompt becomes the interface. You’ll work at the intersection of product design, user psychology, and AI system behavior to shape the next generation of intelligent, conversational, and assistive applications.
We’re looking for a UX leader ready to push the boundaries of interaction design—crafting meaningful, expressive, and responsible experiences with intelligent systems.
Who We Are
AbsenceSoft is elevating the leave and accommodations experienceand is looking to hire amazing people like you! We create user-friendly, secure, and compliant technology that empowers employers to bring humanity, certainty and efficiency to the leave and accommodationsexperience. Made by HR Professionals for HR Professionals, we're proud of where we've been and excited about where we're headed. We value creative, innovative people who are passionate about their work and who believe there is always a better way.
Leading With Our Core Values
Make a Difference.
We are inspired to make an impact through our hard work, talent and passion. We push ourselves each day to better serve our teams, our clients, and our community.
Team First.
We are driven by team spirit not by self-interest. We value collaboration and approach our work with humility and a desire to win together.
Own it.
If we say it, we mean it. We follow through on our commitments, step up to deliver, and grow from our successes and failures.
Everyone Matters.
No matter your background or experience, everyone's voice holds value here.
What You’ll Do
- Design user experiences that incorporate natural language interactions with LLMs and agentic systems, focusing on usability, clarity, and alignment.
- Conduct user research, persona development, and journey mapping to understand user needs, pain points, and opportunities for intelligent automation.
- Craft, iterate, and test prompts that guide AI behavior—including tone, style, instruction strategies, few-shot examples, and function/tool usage.
- Prototype AI interactions using low- and high-fidelity tools, including prompt libraries, sandbox environments, and conversational UI flows.
- Build prompt evaluation protocols, including hallucination detection, instruction following, response quality, and output consistency.
- Apply techniques such as chain-of-thought prompting, ReAct, self-reflection, tool-chaining, and autonomous prompt loops.
- Collaborate with product, engineering, data science, and compliance to align experience goals with technical feasibility and regulatory expectations.
- Design for multi-modal interfaces (text, audio, visual) and anticipate UX considerations across different user types and accessibility needs.
- Define the experience layer of intelligent systems—including fallback logic, transparency, user agency, and correction loops.
- Serve as the creative force behind scalable AI interaction frameworks for both internal tools and customer-facing applications.
- Participate in a highly compliant environment while assisting to maintain company controls and security within your job role.
- Other duties as assigned.
What’ll Set You Up for Success
Required Skills:
- 6+ years of experience in UX design, UX research, conversational/interface design, or applied AI interaction design.
- A strong portfolio of work that blends complex systems design with elegant, user-centered interaction patterns.
- Deep understanding of UX research methodologies, design thinking, usability testing, and accessibility principles.
- Hands-on experience designing and testing prompts for OpenAI, Claude, or similar LLMs, including multi-turn and tool-using agents.
- Working knowledge of prompt engineering best practices: instruction design, context control, prompt chaining, grounding, and temperature tuning.
- Fluency with experimentation and prompt evaluation methodologies (A/B testing, RLHF-style evaluation, telemetry feedback, bias detection).
- Curiosity and fluency around how LLMs work, including transformer behavior, tokenization, hallucinations, and limitations.
- Strong written and visual communication skills, with an eye for microcopy, user tone, and behavioral nudges.
- Empathy for end-users and a passion for building AI systems that are transparent, safe, and supportive.
Nice To Have
- Prompt Evaluation & Testing: Chain-of-Thought, ReAct, AutoEval, GPT-Engineer, OpenLLMetry, RAG Bench
What To Know Before You Apply
- We’re located in beautiful Golden, Colorado.
- This is a full-time, salaried position + bonus.
- AbsenceSoft provides a wide variety of perks and benefits. Including full medical, dental, vision, and life insurance. We offer a 401k and 401k match after your first year with AbsenceSoft.
- We support your professional growth including industry training and CLMS Certification, opportunities for additional industry and technology certifications, and continuing education.
- The salary range for this position is $221k - $256k.
At AbsenceSoft, we value an equitable and inclusive work environment and strive to build and foster diverse teams. Even if your work experience doesn’t align exactly with the position requirements, we'd still love to hear from you. You may just be the right candidate for this or other roles.
We are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion. Wemakeall employment and related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
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