Crypto.com is hiring: Technical Writer in Los Angeles

Our Product Management team drives product initiatives from inception through execution, making impacts and launching products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.

About the Role

We’re looking for a Technical Writer who will be the voice of our platform—crafting documentation and educational content that inspires users to build, explore, and innovate with our exchange. You’ll go beyond traditional API docs, creating user-friendly guides, help articles, and blog posts that highlight our features and empower our community. If you thrive at the intersection of technology and communication, we want to hear from you!

Responsibilities:

1. Educate & Inspire: Own the end-to-end documentation lifecycle for our platform and APIs, including help pages and feature guides. Develop engaging content such as tutorials, best-practice guides, FAQs, and technical blog posts.
2. Make Features Discoverable: Write clear, concise help documentation for every feature of our Exchange to enable users to unlock the platform's full potential.
3. Be a Developer Advocate: Translate complex technical concepts and code (Python, Go, TypeScript, etc.) into accessible examples and guides for both technical and non-technical audiences. Create content that motivates API usage.
4. Collaborate & Lead: Work with product and engineering teams to stay updated on new features. Define and maintain documentation standards for voice, tone, and style.
5. Expand Our Reach: Contribute to client-facing resources, including FAQs, blog posts, and educational materials. Help shape our community’s learning experience through engaging content across channels.

Requirements:

• 5+ years of technical writing experience
• Domain expertise in crypto trading and/or exchange platforms is a plus
• Portfolio demonstrating ability to explain complex technical topics clearly
• Ability to read and understand code in multiple programming languages
• Strong collaboration skills in a fast-paced, agile environment
• Passion for technology and empathy for user experience
• Degree in Computer Science, Communications, or related field
• Experience creating video tutorials is a plus

Life @ Crypto.com

Empowered to think big and try new opportunities with a talented, ambitious, and supportive team. We foster a transformational, proactive working environment that promotes growth and innovation. Our culture emphasizes support, collaboration, and a shared goal: Cryptocurrency in every wallet.

Benefits

• Competitive salary
• Medical insurance with extended coverage for dependents
• Attractive leave including birthday and work anniversary
• Flexible work hours and hybrid/remote options
• Internal mobility programs for career growth
• Work Perks: crypto.com Visa card upon joining

Our benefits vary by region. Learn more from our talent acquisition team.

About Crypto.com

Founded in 2016, Crypto.com serves over 80 million customers and is the fastest-growing global cryptocurrency platform. Our vision is Cryptocurrency in Every Wallet. We prioritize security, privacy, and compliance, and are committed to fostering innovation and a fair digital ecosystem.

Learn more at https://crypto.com.

Crypto.com is an equal opportunity employer committed to diversity and inclusion. Personal data provided by applicants will be used solely for recruitment purposes. Only shortlisted candidates will be contacted.

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