Our Product Management team drives product initiatives from inception through execution, making impacts and launching products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.
About the Role
We’re looking for a Technical Writer who will be the voice of our platform—crafting documentation and educational content that inspires users to build, explore, and innovate with our exchange. You’ll go beyond traditional API docs, creating user-friendly guides, help articles, and blog posts that showcase our features and empower our community. If you thrive at the intersection of technology and communication, we want to hear from you!
Responsibilities:
- Educate & Inspire: Own the end-to-end documentation lifecycle for our platform and APIs, including help pages and feature guides. Develop engaging content such as tutorials, best-practice guides, FAQs, and technical blog posts.
- Make Features Discoverable: Write clear, concise help documentation for all Exchange features, enabling users to maximize platform potential.
- Be a Developer Advocate: Translate complex technical concepts and code (Python, Go, TypeScript, etc.) into accessible examples and guides for both technical and non-technical audiences. Encourage building with our APIs.
- Collaborate & Lead: Work with product and engineering teams to stay updated on new features. Define and maintain documentation standards for voice, tone, and style.
- Expand Our Reach: Contribute to FAQs, blog posts, and educational materials. Enhance our community’s learning experience through engaging content across channels.
Requirements:
- 5+ years of technical writing experience
- Domain expertise in crypto trading and/or exchange platforms is a plus
- Portfolio demonstrating ability to explain complex technical topics clearly
- Ability to read and understand code in multiple languages
- Strong collaboration skills in fast-paced, agile environments
- Passion for technology and empathy for user experience
- Degree in Computer Science, Communications, or related field
- Experience creating video tutorials is a plus
Life @ Crypto.com
Empowered to think big and try new opportunities with a talented, ambitious, and supportive team.
Transformational environment fostering innovation and professional growth.
Work culture built on support, collaboration, and shared goals—bringing cryptocurrency to every wallet.
Are you ready to kickstart your future with us?
Benefits:
- Competitive salary
- Medical insurance with coverage for dependents
- Annual leave including birthday and work anniversary
- Flexible work hours and hybrid/remote options
- Internal mobility opportunities for career growth
- Work Perks: crypto.com Visa card upon joining
Learn more at crypto.com. Our benefits vary by region; contact our talent acquisition team for details.
About Crypto.com:
Founded in 2016, Crypto.com serves over 80 million customers and is the fastest-growing global cryptocurrency platform. Our vision is "Cryptocurrency in Every Wallet." We prioritize security, privacy, and compliance, and are committed to advancing cryptocurrency adoption and empowering builders and entrepreneurs to develop a fairer digital ecosystem.
Learn more at https://crypto.com. Crypto.com is an equal opportunity employer committed to diversity and inclusion. Personal data will be used solely for recruitment purposes. Only shortlisted candidates will be contacted.
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