TJJD - Creative Media Designer II - Creative Media Designer - (AUS) - 51935 Job

HOW TO APPLY

Complete a State of Texas Application for Employment and the following additional forms (available at https://www.tjjd.texas.gov/careers/ )

Failure to complete and submit the above forms will cause delays in your consideration for this position.

Apply Online at https://capps.taleo.net/careersection/644/jobdetail.ftl?job= 00051935 &tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214).

Apply through Work-In-Texas at https://www.workintexas.com/vosnet/loginintro.aspx . You will also need to complete and attach to the application the supplemental questions/forms indicated above along with a copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: https://www.tjjd.texas.gov/careers and can be submitted via email to: HRJobs@TJJD.Texas.gov .

PLEASE NOTE

Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information.

Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications.

BENEFITS

State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov . Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.

GENERAL DESCRIPTION

Performs complex (journey-level) graphics and multimedia design and consultation work in the design, illustration, and production of a variety of printed and electronic publications and graphic materials for the agency. This role bridges strategic content execution with platform expertise, positioning TJJD as a thought leader, human-centered agency that effectively recruits new talent, improves public perception, and supports internal morale.

The Specialist will be responsible for bringing TJJD’s meaningful work to life across social platforms, introducing new content formats, and implementing best practices to improve reach and engagement. This role will act as a liaison across teams, help streamline internal workflows, analyze platform data and provide regular reports, and coordinate digital collaborations with partners and stakeholders.

Works under minimal supervision with extensive latitude for the use of initiative and independent judgment. May plan, assign, and/or oversee the work of others. May be required to work in excess of 40 hours per work week with occasional travel.

ESSENTIAL DUTIES

Lead and maintain a social media-first strategy for all digital content: transforming longform stories into digestible, engaging social media posts.

Launch and manage Instagram while optimizing existing channels (Facebook, LinkedIn, YouTube, Twitter / X) using platform-specific tactics.

Develop and regularly update a Tactical Playbook of best practices for content creation, posting cadence, boosting strategies, and audience engagement

Partner with existing staff to develop and/or repackage photojournalism and written content into short-form video, graphics, and posts.

Write or edit compelling captions that are optimized with key words, tags, and hashtags for readability, searchability, and social engagement.

Manage a consistent publishing calendar across platforms with built-in flexibility for real-time opportunities

Identify and coordinate social media partnerships with like-minded organizations, public officials, and community stakeholders to increase visibility and shared reach.

Assist with organization promotion strategies across social platforms, working with internal staff to increase targeted reach organically.

Create a centralized submission system for content ideas and requests from facility liaisons, internal staff, and county partners.

Provide basic analytics tracking and reporting, adjusting accordingly.

Support team operations through scheduling, maintaining the content calendar, and managing approvals or publishing queues.

Performs all duties in compliance with agency safety policies and procedures:

• Reports safety hazards and corrects hazards when possible.
• Completes required documentation in the event of an accident/injury within requested time frames.

Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.

Will be required to travel up to 25% of the time.

Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others.

MINIMUM QUALIFICATIONS

Bachelor's degree with major coursework in communication design, fine arts, graphic design, visual arts, or related field. One year full-time wage-earning experience indigital communications, social media, content strategy, including creating or managing short-form video, proficiency in key social platforms: Facebook, Instagram, LinkedIn, YouTube and Twitter / X.

Or

High School diploma or equivalent. Five years full-time wage-earning experience in in digital communications, social media, content strategy, including creating or managing short-form video, proficiency in key social platforms: Facebook, Instagram, LinkedIn, and YouTube or related field.

PREFERRED QUALIFICATIONS

· Experience working with or in government, nonprofits, or mission-driven organizations

· Basic familiarity with design tools (e.g., Canva, Adobe Suite) and scheduling platforms

· Knowledge of boosting and paid promotion best practices

· Comfortable with public speaking, on-camera appearances, or representing the agency at events

Experience and Education Substitutions:

One year of appropriate experience may substitute for one year of college (30 course hours) on a year for year basis.

Completed course hours of undergraduate study may substitute for up to four years of experience on a basis of 30 course hours for one year of experience.

Completed course hours of graduate study may substitute for up to two years of experience on a basis of 12 graduate course hours for one year of experience.

Experience requirements may be satisfied by the prorated part-time equivalent.

Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution.

KNOWLEDGE, SKILLS, AND ABILITIES

· Knowledge of Computer-based design workstations and their design capabilities.

· Knowledge of Non-computer-based and new media graphics production methods, techniques, and equipment.

· Knowledge of Design principles .

· Knowledge of Printing processes.

· Knowledge of Publishing industry standards and operations

· Knowledge of TJJD policies and procedures.

· Skill in Use of computers, applicable software, and standard office equipment.

· Skill in Use of graphics design software and multi-media packages.

· Skill in writing and creating content for multiple platforms.

· Ability to Plan the preparation of graphics design and multi-media design projects .

· Ability to Design and produce graphics materials and interactive media materials.

· Ability to Communicate effectively, both orally and in writing.

· Ability to Establish and maintain effective working relationships with others.

· Ability to collaborate with videographers, photographers, graphic designers, writers, internal teams and manage external relationships .

PHYSICAL DEMANDS AND WORKING CONDITIONS

The following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Analyzing

Alphabetizing

Ability to communicate effectively, orally and in writing

Ability to see

Ability to hear (with or without aid)

Ability to perform tactile discernment

Heavy lifting, up to 25 lbs.

Heavy carrying, up to 25 lbs.

Pulling

Prolonged sitting

Repeated bending

Identify colors

Depth perception

Operate motor equipment

Reaching above shoulder

Dual simultaneous grasping

VETERANS

In order to receive veteran’s preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application.

Go to https://texasskillstowork.com/ , https://www.onetonline.org/ , or http://www.careeronestop.org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets.

Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor’s Office at
Information and Communication MOS Codes.

ADDITIONAL INFORMATION

If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

Only candidates selected for an interview will be contacted.

Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center ( https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en ), you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions.

Thank you for considering employment with the Texas Juvenile Justice Department.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.