Technical Writer I Job at TalentBurst in Concord

Job Title: Technical Writer I
Location: Concord, NC
Duration: 09 Months

Job Description:
Supernova Project (Midland, NC and Wilmington, NC)
Note: Midland, NC is where the Concord plant is located

Role: SAP Training Material & Documentation Writer – Supply Chain/Quality
Role Description: The Midland, NC and Wilmington, NC manufacturing locations are changing the ERP system from PeopleSoft to SAP. The contract resource(s) will assist project team members in identifying, modifying and creating training material and instructional documentation for both plant locations. (i.e. Planning, Scheduling, Procurement, Storeroom, Warehouse, Shipping and Quality)

Duties/Tasks:
- Work with project team members (Supply Chain areas noted above) and plant resources (workforce development groups, documentation group contact, functional group contacts) to identify training material and documentation needing modification or creation.
- Work with project team members (Supply Chain areas noted above) and plant resources (workforce development groups, documentation group contact, functional group contacts) to modify or create training material and documentation.
- Complete assigned work to the project timeline and key milestones to support site pilots and training sessions.
- Meet in person with project team members and plant resources numerous times to gain an understanding of current PeopleSoft work processes and learn of new SAP processes to complete assigned work.
- Participate in routine team meetings/events and end user training sessions as needed.

Required Skills/Knowledge/Experience:
- SAP ERP system usage – Supply Chain centric in areas listed above.
- Training material and documentation modification and writing in MS Word, MS Excel, .pdf, MS PowerPoint, etc, using both narratives and screenshots.
- Ability to take direction and work independently to a deadline with routine updates along the way.
- Team player with rework and modified direction readily handled.

Desired Skills/Knowledge/Experience:
- Manufacturing plant exposure.

Work Location:
- Work is needed for both Midland (first) and Wilmington (second) plant locations.
- Candidate must be available to drive to each location within a couple hours.
- Once the necessary understanding of current and new work processes is understood by being at the plant sites, training material creation and documentation updates can be done remotely.

Work Hours:
- Generally, 8 am – 5 pm ET.
- Note: Some project team members live in EMEA/India who may need earlier morning meetings on occasion to gather information or have update sessions.

Travel:
- ~ 25% and within driving distance to Midland and Wilmington in a short amount of time.

Timing:
- August 2025 – July 2026 (1 yr)
- Midland training material creation must be complete by December 1, 2025.
- Additional Wilmington training material must be complete by April 1, 2026 (Midland/Wilmington share some training material)
- Documentation updates (several hundred documents) must be completed by June 30, 2026.

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