Navian Hawaii
Navian Hawaii is hiring: Digital Media Manager in Honolulu
Navian Hawaii, Honolulu, HI, US, 96814
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Position Summary
The Digital Media Manager is responsible for stewarding Navian Hawaiis online presence with compassion and cultural awareness. This role uplifts the voices of patients, families, caregivers, and community members through thoughtful storytelling, responsive engagement, and dynamic content. The ideal candidate balances technical expertise with emotional intelligence, understanding that every message can provide comfort, connection, and clarity. This position plays a key role in shaping the organizations digital voice and ensuring alignment with Navians mission and values.
Position Summary
The Digital Media Manager is responsible for stewarding Navian Hawaiis online presence with compassion and cultural awareness. This role uplifts the voices of patients, families, caregivers, and community members through thoughtful storytelling, responsive engagement, and dynamic content. The ideal candidate balances technical expertise with emotional intelligence, understanding that every message can provide comfort, connection, and clarity. This position plays a key role in shaping the organizations digital voice and ensuring alignment with Navians mission and values.
Primary Responsibilities
Digital Media Management
Plan, craft, and implement platform-specific content strategies that reflect the dignity and diversity of our mission.
Create and schedule posts including copywriting, photo selection, and short-form video editing (Instagram, Facebook, LinkedIn, TikTok, etc.).
Monitor comments and messages with compassion, engaging thoughtfully and responsively.
Collaborate with care teams and program leads to identify meaningful stories for digital sharing.
Track analytics and trends to assess reach and engagement, adjusting strategy accordingly.
Maintain a consistent brand voice across all digital channels.
Manage and update website content regularly, including blog posts, program pages, and news updates.
Coordinate with external vendors for website design and development projects, ensuring alignment with brand and mission.
Oversee digital ad placement across platforms, including campaign setup, monitoring, and performance tracking.
Community Engagement
Partner with internal teams and external organizations to amplify community voices and initiatives.
Support outreach efforts through digital storytelling and campaign development.
Reporting & Strategy
Analyze performance metrics and trends to inform content strategy.
Provide regular reports on engagement, reach, and audience growth.
Recommend improvements based on data insights and audience feedback.
Qualifications And Skills Requirements
5+ years of demonstrated experience in digital media content creation and strategy
5+ years of experience with digital media platforms (e.g. Facebook, Instagram, X, LinkedIn, TikTok, etc)
Familiarity with video editing and image tools (e.g. Adobe Premiere, Canva, CapCut)
Strong storytelling skills with cultural sensitivity, especially when working with end-of-life and pediatric content
Basic understanding of digital media analytics tools
Excellent organizational skills and responsiveness
Preferred
Previous work in healthcare, nonprofit or community-based organizations
Understanding of local cultural values and practices, with a strong commitment to honoring them in digital spaces
Experience working in emotionally sensitive environments where discretion and empathy are key
Bachelors degree in a relevant field.
Working Conditions
Work from home role with occasional in-person meetings
May require lifting and transport of supplies up to 25 lbs.
Occasional after-hours or weekend work based on operational needs.
Must adhere to strict safety, infection control, and HIPAA guidelines.
Why Navian Hawaii?
Team-oriented, locally run nonprofit where every voice is heard
Competitive pay with an excellent benefits package
Flexible organization that supports positive work/life balance
Equipment Used
Operates phone system, computer (Word, Excel, Microsoft Outlook and e-mail) pencil sharpener, calculator, and copier
Occasional use of own personal motor vehicle which meets valid registration and insurance requirements.
Must possess a valid Drivers' License, current auto insurance, and reliable transportation.
Uses digital content creation tools and social media management platforms.
Hours
Generally Monday through Friday, 8:00 am through 4:30 pm. However, position requires after hours work including weekends and holidays, as needed.
Salary Range
$80,900-$105,000
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Strategy/Planning and Information Technology
Industries Hospitals and Health Care
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