Customs Entry Writer Job at WOTM - Partners Professional in Plano

Job Summary
We are seeking a talented and versatile Writer to join our dynamic team. The ideal candidate will possess a strong background in logistics, supply chain management, and transportation, with the ability to create compelling content that engages our audience. This role requires a keen understanding of industry terminology and practices, as well as the ability to translate complex concepts into clear and concise writing.  Contract 1 year   Located in Plano, TX   Offering $24-28/hr. 

Responsibilities:

·         Process assigned customs entry documents and related filings accurately and in a timely manner, including ISF and Customs Entry filing

·         Maintain and update customer/importers profiles

·         Determine and track duties and taxes payable; process payments on behalf of clients

·         Handle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitions

·         Ensure maximum customer service satisfaction through interaction with clients and other company business units; provide timely responses to customer inquiries and status requests

·         Notify management of any customer complaints or entry discrepancies and provide suggestions to resolve issues

·         Review and distribute documentation to ensure regulatory compliance of participating government agencies

·         Interact with Customs and other government agencies as needed

·         Adhere to regulatory compliance and procedures/productivity standards

·         Support other team members with accounts and workload on day-to-day operations

·         Assist with the creation of client SOPs

·         Other duties as requested

Requirements/Qualifications:

·         3+ years of Entry Writing experience for the Staff

·         5+ years of Entry Writing experience for the Senior Staff

·         5+ years of Logistics, Freight, International Transportation, and Customs related experience

·         High School Diploma or GED required; Bachelor Degree preferred

·         Ability to identify when escalation is needed to find a resolution on an existing problem

·         Ability to work in a fast paced environment

·         Ability to do multi-task to ensure daily brokerage operations are successfully completed

·         Ability to create and maintain professional relationships with customers

·         Possess excellent written and verbal communications and analytical skills

·         Possess strong cross-functional teamwork, collaboration and interpersonal skills

·         Detail oriented

·         Knowledge of US Customs and other Government Agency Requirements

·         Proficient in Microsoft Office: especially Excel, Word, PowerPoint, Outlook