ARROWHEAD HOUSING

Community Manager Job at ARROWHEAD HOUSING in San Jose

ARROWHEAD HOUSING, San Jose, CA, US, 95199

Job Description

Community Manager

We are looking for a dynamic and experienced Community Manager with a great attitude and exceptional customer service to manage a LIHTC apartment community in San Jose, California. This person will be responsible for various phases of the managing the properties, including overseeing compliance, certifications, the leasing and application process, rent collections, resident relations, accounts payable and maintaining exceptional customer service with prospects, existing residents. This person will have a great computer skills, organized and be a good communicator with attention to detail and able to work together as a team in a fast-paced environment.

The Community Manager assists to manage the building operations and property management team members ensuring the fiscal and operational success of the building. The Community Manager shall thoroughly understand the physical condition of the properties and shall have a high level of knowledge of all contracts, building rules, procedures, and operating policies affecting the buildings. With excellent customer service skills, the Community Manager will work with the team members and residents to support the property retention goals. Strong team work and accountability are key attributes of the successful Community Manager. Additional qualifications for the for the Community Manager include the following;

QUALIFICATIONS:

Education:

High school diploma or equivalent required. College or supplemental courses preferred, but not required.

Experience:

At least 5 years of residential multi-family property management and at least 2 years as a Community Manager of 50 units ore more required on an affordable community with experience working on LIHTC apartment community.

Abilities:

Must be Proficient in Microsoft Office Suite, including Excel, Word and Outlook
Proficiency in technological systems that are used, phone system with multiple lines ringing and familiar with property management software and other online systems used for marketing, managing properties, leasing and residents.
Experience using One Site/Real Page or similar program preferred.
Strong knowledge and experience with affordable programs, regulatory requirements and processes preferred
Must have good communication skills, including verbal and written
Good problem solving and organization skills
Detail Oriented and Organized with good time management skills
Relate well to people from diverse backgrounds
Articulate, patient, organized, customer and detail oriented, enthusiastic, team player and goal oriented
Ability to drive to properties within the company portfolio as needed with reliable transportation and a valid CA driver’s license in good standings
Stamina for fast paced working environment
Self-starter, Ability to work independently and a part of a team

COMPENSATION:

Wages based on experience. This is a Full time position in person. Full time position includes generous health benefits, paid holidays and Paid Time off. Please submit your salary requirements in a cover letter with your resume.

Arrowhead Housing is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. This position is subject to a background check and drug screening prior to hire. Arrowhead Housing complies with all applicable federal, state, and local wage and hour laws. Salary is commensurate with experience and qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Arrowhead Housing is committed to providing a workplace free from discrimination and harassment.

In Summary: The Community Manager will manage a LIHTC apartment community in San Jose, California . This person will be responsible for various phases of the managing the properties, including overseeing compliance, certifications, the leasing and application process, rent collections, resident relations, accounts payable and maintaining exceptional customer service . En Español: Descripción del puestoDescrición de trabajoGestión comunitaria buscamos a un gerente comunitario dinámico y experimentado con una gran actitud y servicio al cliente excepcional para gestionar una comunidad de apartamentos LIHTC en San José, California. Esta persona será responsable de varias fases de la gestión de las propiedades, incluida la supervisión del cumplimiento, certificaciones, el proceso de arrendamiento y solicitud, cobros de renta, relaciones con residentes, cuentas pagables y mantenimiento de un excelente servicio al clientel con prospectos, residentes existentes. Este individuo tendrá grandes habilidades informáticas, se organizará y será un buen comunicador con atención al detalle y podrá trabajar juntos como equipo en un entorno acelerado. El Gerente comunitario ayuda a administrar las operaciones de construcción y los miembros del equipo de administración de propiedad asegurando el éxito fiscal y operativo del edificio. Colegio o cursos complementarios preferidos, pero no requeridos.Experiencia:Al menos 5 años de gestión de propiedades residenciales multifamiliares y al menos 2 años como Gerente Comunitario de 50 unidades más requerida en una comunidad asequible con experiencia trabajando en la comunidad de apartamentos LIHTC.Capacidades:Deben ser Proficientes en Microsoft Office Suite, incluyendo Excel, Word y OutlookProficiencia en los sistemas tecnológicos que se utilizan, sistema telefónico con múltiples líneas sonando y familiarizado con el software de administración de propiedad y otros sistemas online utilizados para marketing, gestión de bienes, arrendamiento y residentes.Experimentación utilizando One Site/Real Page u otro programa similar recomendado.Con conocimiento fuerte y experiencia con programas asequibles, requisitos regulatorios y procesos preferidosDebe tener buenas habilidades de comunicación, incluida organización verbal y escritosBuenas habilidadesResolución de problemas Detalles orientados y organizadas con buena capacidad de manejo del tiempoRelacionabilidad a las personas desde un entorno de trabajo completo, dirección de clientes e instalaciones basadas en datos personales, calidad de conductor y equipo de funcionamiento adecuada. El puesto a tiempo completo incluye beneficios de salud generosos, vacaciones pagadas y días libres. Por favor envíe sus requisitos salariales en una carta de presentación con su currículum. Arrowhead Housing es un empleador de igualdad de oportunidades. Todos los solicitantes serán considerados para el empleo sin tener en cuenta la raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, veterano o estado de discapacidad. Este puesto está sujeto a una verificación de antecedentes y detección de drogas antes de contratarse.