County of Mecklenburg, NC
County of Mecklenburg, NC is hiring: Library Assistant - Children's Services in
County of Mecklenburg, NC, Huntersville, NC, US, 28078
Library Assistant - North County
Charlotte Mecklenburg Library
"Follow yourcalling, Find your career"
Please apply by 9/05/2025
Pay rate: $20.00 -$25.68
CharlotteMecklenburg Library is one of America's leading urban public libraries, servingone of the country's great emerging metropolitan areas in North Carolina. Ourlibrary system serves a community of approximately one million citizens in thecity of Charlotte and the towns of Matthews, Pineville, Mint Hill, Davidson,Cornelius, and Huntersville - all located in Mecklenburg County. Accessible andwelcoming to all, our library celebrates the joy of reading, fosters learningand growth, connects people to each other and the world, and inspiresindividuals with what they can achieve. Through our 20 locations, online, andthrough targeted outreach, we deliver exceptional library services and programswith a mission to create a community of readers and empower individuals withfree access to information and the universe of ideas.
The North CountyRegional Library, located in Huntersville, NC, is a dynamic hub serving thethriving Huntersville area. This spacious branch offers a robust collection andstate-of-the-art amenities, including a dedicated makerspace that fosterscreativity and hands-on learning for all ages. With a strong focus on digitalliteracy, community engagement, and educational programming, North CountyRegional is a welcoming space for collaboration and lifelong learning. Thelibrary's dedicated team works to support and inspire the community, formingconnections with local organizations to meet the diverse needs of Huntersvilleresidents.
Position Summary
The Full-Time Library Assistant plays a vital role indelivering high-quality library services, ensuring value-added experiences forall customers.
Children's Department:
This position primarily focuses on working with childrenages 0-10 years, providing support to school-age children and their parents,and delivering services in a fast-paced environment on the children's floor.Flexibility and adaptability are essential, as the role involves frequentshifts between processing materials, assisting at adult and circulation servicepoints, and engaging with customers of all ages.
The Library Assistant
Adaptability:Maintaining effectiveness when experiencing major changes in responsibilitiesor environment; -adjusting effectively within new work structures, processes,requirements, or cultures
Location:
Location:
NorthCounty Regional Library
16500Holly Crest Ln
Huntersville,NC 28078
Schedule: Full Time Benefit Eligible , 40 hours per week
Mondays8 am to 5 pm
Tuesdays 8 am - 5 pm
Wednesday11 am to 8 pm
Thursdays 8 am - 5 pm
Fridays,Saturdays, and Sunday (every 3-week rotation weekend schedule) 8:00am - 5:00pm
Summer(alternate Friday and Saturday rotation)
Essential Functions
Promote the library's collection and services
Perform circulation activities
Provide service desk coverage
Provide materials to appropriate bins for transfer
Provides research assistance to customers
Utilize integrated library systems software
Assisting customers at several service points (primarily Children's floor)
Training and assisting customers on various library policies, procedures, andprocesses
Collaborating with Librarians to deliver programming and outreach services
Assisting with volunteer management
Perform shelving and weeding duties
Minimum Qualifications
Experience: Minimum of one year of customer service experience includinglibrary or retail.
Education: High School diploma or equivalent
Combination of relevant education and relevant experience accepted? Yes
PreferredQualifications
Knowledge of integrated library systems software (IE: Polaris)
Bilingual
Knowledge, Skills and Abilities
Knowledge of
Alpha-numeric sorting systems
Various library systems
Telephone etiquette
Skills
Technology adeptness
Excellent interpersonal and customer service skills
Excellent time management skills with attention to detail
Abilities
Adaptability: Maintaining effectiveness when experiencing major changes inresponsibilities or environment; adjusting effectively within new workstructures, processes, requirements, or cultures
Communication: Clearly conveying information to individuals or groups
Collaboration: Working effectively and cooperatively with others; establishingand maintaining good working relationships
Technical/professional Knowledge and Skills: Having achieved a satisfactorylevel of technical and professional skill or knowledge in position-relatedareas; keeping up with current developments and trends in areas of expertise
Work Standards: Setting high standards of performance for self; assumingresponsibility and accountability for successfully completing assignments ortasks; self-imposing standards of excellence
Computer Skills
Proficient in various computer applications including Microsoft Office Suite
Work Environment
Works in an office setting with moderate noise
Schedules will include some nights and weekends
Selection
This classification has been identified as having a role in the development ofADA compliant technologies and for which the incumbent agrees to follow Countypolicies to the best of their abilities in order to meet these obligations. No
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform,with or without reasonable accommodation, each essential functionsatisfactorily. Reasonable accommodations may be made to help enable qualifiedindividuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-relatedresponsibilities, duties, skills, requirements or working conditions. Otherduties may be assigned based on business need and the supervisor's request.Mecklenburg County reserves the right to revise the job description at anytime. Designated positions may be required to assist in emergency and/ordisaster situations.
Charlotte Mecklenburg Library
"Follow yourcalling, Find your career"
Please apply by 9/05/2025
Pay rate: $20.00 -$25.68
CharlotteMecklenburg Library is one of America's leading urban public libraries, servingone of the country's great emerging metropolitan areas in North Carolina. Ourlibrary system serves a community of approximately one million citizens in thecity of Charlotte and the towns of Matthews, Pineville, Mint Hill, Davidson,Cornelius, and Huntersville - all located in Mecklenburg County. Accessible andwelcoming to all, our library celebrates the joy of reading, fosters learningand growth, connects people to each other and the world, and inspiresindividuals with what they can achieve. Through our 20 locations, online, andthrough targeted outreach, we deliver exceptional library services and programswith a mission to create a community of readers and empower individuals withfree access to information and the universe of ideas.
The North CountyRegional Library, located in Huntersville, NC, is a dynamic hub serving thethriving Huntersville area. This spacious branch offers a robust collection andstate-of-the-art amenities, including a dedicated makerspace that fosterscreativity and hands-on learning for all ages. With a strong focus on digitalliteracy, community engagement, and educational programming, North CountyRegional is a welcoming space for collaboration and lifelong learning. Thelibrary's dedicated team works to support and inspire the community, formingconnections with local organizations to meet the diverse needs of Huntersvilleresidents.
Position Summary
The Full-Time Library Assistant plays a vital role indelivering high-quality library services, ensuring value-added experiences forall customers.
Children's Department:
This position primarily focuses on working with childrenages 0-10 years, providing support to school-age children and their parents,and delivering services in a fast-paced environment on the children's floor.Flexibility and adaptability are essential, as the role involves frequentshifts between processing materials, assisting at adult and circulation servicepoints, and engaging with customers of all ages.
The Library Assistant
Adaptability:Maintaining effectiveness when experiencing major changes in responsibilitiesor environment; -adjusting effectively within new work structures, processes,requirements, or cultures
Location:
Location:
NorthCounty Regional Library
16500Holly Crest Ln
Huntersville,NC 28078
Schedule: Full Time Benefit Eligible , 40 hours per week
Mondays8 am to 5 pm
Tuesdays 8 am - 5 pm
Wednesday11 am to 8 pm
Thursdays 8 am - 5 pm
Fridays,Saturdays, and Sunday (every 3-week rotation weekend schedule) 8:00am - 5:00pm
Summer(alternate Friday and Saturday rotation)
Essential Functions
Promote the library's collection and services
Perform circulation activities
Provide service desk coverage
Provide materials to appropriate bins for transfer
Provides research assistance to customers
Utilize integrated library systems software
Assisting customers at several service points (primarily Children's floor)
Training and assisting customers on various library policies, procedures, andprocesses
Collaborating with Librarians to deliver programming and outreach services
Assisting with volunteer management
Perform shelving and weeding duties
Minimum Qualifications
Experience: Minimum of one year of customer service experience includinglibrary or retail.
Education: High School diploma or equivalent
Combination of relevant education and relevant experience accepted? Yes
PreferredQualifications
Knowledge of integrated library systems software (IE: Polaris)
Bilingual
Knowledge, Skills and Abilities
Knowledge of
Alpha-numeric sorting systems
Various library systems
Telephone etiquette
Skills
Technology adeptness
Excellent interpersonal and customer service skills
Excellent time management skills with attention to detail
Abilities
Adaptability: Maintaining effectiveness when experiencing major changes inresponsibilities or environment; adjusting effectively within new workstructures, processes, requirements, or cultures
Communication: Clearly conveying information to individuals or groups
Collaboration: Working effectively and cooperatively with others; establishingand maintaining good working relationships
Technical/professional Knowledge and Skills: Having achieved a satisfactorylevel of technical and professional skill or knowledge in position-relatedareas; keeping up with current developments and trends in areas of expertise
Work Standards: Setting high standards of performance for self; assumingresponsibility and accountability for successfully completing assignments ortasks; self-imposing standards of excellence
Computer Skills
Proficient in various computer applications including Microsoft Office Suite
Work Environment
Works in an office setting with moderate noise
Schedules will include some nights and weekends
Selection
This classification has been identified as having a role in the development ofADA compliant technologies and for which the incumbent agrees to follow Countypolicies to the best of their abilities in order to meet these obligations. No
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform,with or without reasonable accommodation, each essential functionsatisfactorily. Reasonable accommodations may be made to help enable qualifiedindividuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-relatedresponsibilities, duties, skills, requirements or working conditions. Otherduties may be assigned based on business need and the supervisor's request.Mecklenburg County reserves the right to revise the job description at anytime. Designated positions may be required to assist in emergency and/ordisaster situations.