AUDIO VISUAL TECHNICIAN (ON CALL) Job at New Jersey Staffing in Mt Laurel

Audio Visual Technician

We are hiring immediately for an on-call Audio Visual Technician position. Location: TD Bank, 4140 Church Road, Mount Laurel, NJ 08054. Note: online applications accepted only. Schedule: On-call; Monday through Friday, hours may vary. More details upon interview. Requirement: Prior AV production experience is preferred. Pay Range: $35.00 per hour to $40.00 per hour.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.

Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to work!

Job Summary

Ensures that all audio visual requirements requested by clients are met and will be able to interface various types of audio visual, communication, and presentation technology. Responsible for maintaining positive customer relationships and ensuring timely responses to all inquiries for space or service needs.

Essential Duties and Responsibilities

Reviews customer and meeting planner requests from the reservation system and provides equipment/assistance at the time and place necessary. Also responsible for gathering information from email and phone communications and distributing to the assigned contact. Provides problem escalation support and issue resolution. Follows-up on service challenges and works with the manager to take corrective action. Provides technical assistance for all meetings and customers that require tech services for their events. Follows SOPs for audio-visual support, as provided by the AV Manager and Director of Technology and Operations. Adheres to preventative maintenance room sweeps on a weekly basis, and reports sweep information through the database. Changes data projectors, lamps and cabling pieces associated with all the various integrated systems throughout the portfolio. Reviews operation of equipment with customer and ensures that the customer is comfortable with its operation. Offers assistance in operation of equipment and helps solve problems if customer is unsure of requirements. Educates the staff and customers on the basics of all AV equipment in the facility. Maintains metrics associated with room equipment inventory and repairs/replacements completed in conference rooms. Communicates with co-workers and service partners to ensure updated information is shared. Assists with conference room set-ups, break downs and any other areas where assistance is needed. Keeps the A/V storerooms organized and well managed. Performs other duties as assigned.

Qualifications

Minimum of one year of experience supporting audio visual for events. Proficient computer skills and knowledge of office technology/equipment. Excellent written and verbal communication skills.

Associates at Restaurant Associates are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. In addition, full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).