Customer Marketing Specialist

Job Title: Customer Marketing SpecialistLocation: Remote (U.S. based)Type: Full-TimeSalary: $55-75KAbout Barti:Barti is a VC-backed, high-growth EHR and practice management software company built for modern eye care practices. We help doctors run their businesses more efficiently and connect with patients through beautifully simple technology. Now, we're looking for a creative and driven Customer Marketing Specialist to help our customers look amazing online-and grow their practices.About the Role:As a Customer Marketing Specialist, you'll work directly with our customers to launch and grow their digital presence. You'll design websites, manage branding, set up domains, run social and search ads, create content, and more. You'll be both the creative brain and the friendly face behind our customer-facing marketing services. We move fast-so we're looking for someone who can keep up with a fast-paced startup, juggle multiple projects at once, and bring a positive, can-do attitude to every customer interaction.What You'll Do:Create and manage customer websites on website platforms (domain setup included)Design branded marketing assets using Canva-social posts, banners, flyers, and moreSet up and manage Google Business Profiles for visibility and patient acquisitionRun Google and Facebook Ads to drive new patient traffic to customer sitesSupport local SEO strategy through keyword research, metadata optimization, and map listingsCreate content calendars and post on social media on behalf of customersWrite short-form content, including website copy, social captions, emails, and blog postsManage and execute email marketing campaigns to boost engagement and patient retentionTalk directly with customers to understand their goals, gather input, and deliver amazing resultsKeep multiple customer projects organized and on track with strong time management skillsOversee the planning and distribution of customer anniversary giftsWhat We're Looking For:1-3 years in digital marketing, creative services, or customer-facing marketing rolesExperience building websites and managing domains (no coding needed)Familiarity with Canva, Google Ads, Meta Ads Manager, Google Analytics and basic SEO toolsAbility to write clean, clear, professional marketing copyStrong communication and relationship-building skillsExcited by the idea of working closely with customers and building their brandHighly organized, self-motivated, and able to thrive in a fast-moving startup environmentExtremely detail-oriented and meticulous in your workQuick to learn new tools and adapt to changing processes or technologiesCapable of managing multiple customer projects simultaneously without missing a beatExcellent verbal and written communication skills-you know how to ask the right questions and keep customers in the loopBonus Points If You:Have experience marketing for healthcare or small businessesAre familiar with tools like Mailchimp, Pardot, Google Analytics, or SemrushHave worked in a startup or client service environmentCan show off a portfolio of design, writing, or campaigns you've worked onCan think beyond individual deliverables and bring ideas for how we scale our customer marketing services as we growWhy You'll Love Working at Barti:Be part of a mission-driven, rapidly scaling company changing the future of eye careWork remotely from anywhere in the U.S.Collaborate with a passionate, fun, and supportive teamCompetitive salary, health/vision/dental benefits, and unlimited PTOAnnual professional development stipendA high-impact role with tons of room for growth and creativity$55,000 - $75,000 a year