Are you creative with a passion for managing websites and email campaigns? Would you thrive while completing end-to-end marketing projects- from development to performance analysis and optimization? Members First Credit Union is seeking a Marketing Coordinator who excels in a fast-paced, collaborative environment and loves turning ideas into action. Apply today to help create thriving communities and find purpose, belonging, and joy in your career!We strive to create an atmosphere of belonging with no judgment, just opportunity. We are interconnected to each other, and when we embrace our true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life. Come join us to help create thriving communities!MARKETING COORDINATOR IGrade 8/Non-ExemptReports to: Marketing LeaderThe primary purpose of this position is to assist Members First Credit Union to deliver on its mission, vision, and brand promise. You will do this by living out our core values in every service contact to both internal and external members. At the heart of our Employee Value Proposition lies the belief in purpose, belonging, and joy, fostering a culture where every team member feels invested and encouraged to make a meaningful impact in the lives of others.Essential DutiesDevelop, implement, track and optimize marketing initiatives, projects, and campaigns for the credit union, both digital and traditional, to promote and build brand awareness of the credit union and its products and services.Develop and manage website content.Build and manage email campaigns and marketing automation for member journey mapping and email marketing campaigns. Provide relevant insights to appropriate team members and offer solutions to increase engagement.This is a hybrid position with the expectation of 3-days in the office.Successfully obtain Certified Credit Union Financial Counselor (CCUFC) designation through America's Credit Unions within first year of service with M1.Duties and ResponsibilitiesThe following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all duties, responsibilities and skills required of this position. Other duties may be assigned to meet business needs.Assist with content creation support, including writing, designing, revising, capturing, filming or editing marketing materials, forms, or video content.Develops content for social media to build brand awareness of the credit union.Assist with monitoring a variety of social media accounts - promote products and services, engage with our members and community, respond to comments and inquiries.Manage branch lobby screen TV marketing and on hold phone messages with Works24 vendor.Performs marketing research as needed.Design print and digital creative content as needed with Adobe Creative Suite and/or Canva.Utilize photography and videography skills to capture authentic imagery to be used in all marketing pieces. Build and maintain a library of visual content from branch areas and communities we serve.Responsible for managing targeted products and service campaigns through matrix program; plans, writes, and designs marketing materials.Create and update content on website, update rates as needed.Generate, edit and share content through the M1 Blog that connects with our members and communities. Write compelling copy, design graphics, and coordinate with other team members to ensure content is continuously updated and relevant.Assist with developing content for Youth programs.Be a visible presence in the communities we serve by participating and/or assisting with community relations activities.Completes other duties as projects as assigned.Qualifications and ExpectationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the expectations of the person performing this job.Be a brand and culture advocate 100% of the time.Self-starter, strong organizational skills, ownership mentality, ability to prioritize workloads, and fast learner.Enthusiastically engages in community eventsPassionate and committed to delivering the credit union brand and philosophyTeam oriented with the ability to work autonomously when necessary.Strong aptitude for collaborating, active listening and building positive relationships.Successfully manages projects from start to finishSocial media experience and expertise.High level of written and Interpersonal communication skills.Excellent attention to detail.Ability to make engaging presentations to groups.Presents a professional image.Maintains high level of knowledge of credit union culture, membership make-up, markets, products and services.Remain current regarding website best practices, website management applications, and solutions, industry trends, and emerging technologies.Open to change and is adaptableWillingness to work nights and weekends as needed.Outgoing personality with ability and willingness to offer new ideas and work with all levels of the organization, including members.Desire to pursue and attend opportunities for professional development.Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and /or outside the organization generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion.Effectively apply and maintain financial counseling concepts, gained through America's Credit Unions' Financial Counseling Certification Program (FiCEP), to promote financial well-being.Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to move or transport up to 25 pounds.Able to remain stationary for 2-4 hours at a time.Work EnvironmentMust maintain a neat and orderly work area.Routinely clean and disinfect work areas (i.e. teller stations, desk surfaces, phones, electronic equipment).Protect the confidentiality of credit union staff and members by locking door or removing items from desk/workstation when away.Education and ExperienceA Bachelor's degree in Marketing, Communications, Business or related field.Minimum of two to three years of related professional experience.Skills in Microsoft Word, Excel, Outlook and Adobe Creative Suite and/or CanvaAbility to prioritize effectively and manage multiple projects.Basic working knowledge of HTML and website content management system (CMS). Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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