Onslow County is hiring: Full-Time Library Assistant - Main Branch in Jacksonvil

This full-time position is based at the Main Branch of the Onslow County Public Library in Jacksonville.

Performs skilled administrative support work in the public service areas of the library, enhancing the patron experience. Your primary responsibilities will include assisting visitors with inquiries, managing library materials, promoting programs and services, and ensuring efficient packing and shipping of materials through the NC Cardinal Consortium. Related work will be assigned as needed. Work is performed under the general direction of the Librarian. Some weekend and evening work is required.
About Us
The library is your community hub for knowledge, connection, and discovery. Our public library is dedicated to serving Onslow County and its surrounding areas with a wide array of resources, programs, and services designed to enrich lives and theCore Values.

Core Values Our core values—Resilience, Excellence, Accountability, Customer Service, and Honesty—are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve.

Work Environment:
This role is based primarily in a library setting, with occasional off-site events or community engagements. This position requires interaction with a diverse range of community members and the ability to handle multiple tasks simultaneously.

Qualification Requirements
T o perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide excellent service by assisting patrons with inquiries about library services, programs, and resources.

• Assist with circulation team management and scheduling.

• Check in and check out library materials accurately; register new patrons and maintain their profiles.

• Sort, shelve, and organize library collections; inspect the condition of books before and after check-out.

• Collects money; prepares cash report; reconciles cash drawer; issues receipts.

• Assist patrons with computer access, software applications, and internet navigation; provide guidance on using library technology and digital resources.

• Help support library programs and events for all age groups.

• Prepare materials for shipping within the NC Cardinal Consortium by following established packing guidelines.

• Performs assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteers.

• Other duties as assigned.

Some knowledge of library operations; general knowledge of office terminology, procedures and equipment; ability to perform library tasks and to adhere to prescribed routines; ability to perform routine clerical tasks; ability to operate standard office and computer equipment; ability to operate standard office productivity software such as Microsoft Office, ability to operate various mobile devices such as e-readers, tablets, and smart phones; ability to understand and follow oral and written instructions; ability to establish and maintain effective working relationships with associates and customers.
High school diploma or GED and moderate experience in customer service, or equivalent combination of education and experience.

Special Requirements:
Valid drivers license.

Salary will be determined based on qualifications, internal equity, budget and market considerations.

In order to be considered for this position, your final transcript showing the date that your degree was awarded and/or any required certificates or licenses must be uploaded with your application even if you are a current employee or we have received it with a previous application. #J-18808-Ljbffr