Urban Design Specialists LLC
Operations Manager Pilates Studio
Urban Design Specialists LLC, Marina Del Rey, California, United States, 90292
Operations Manager - Pilates Studio
Location: 13448 Beach Ave, Unit 1, Marina Del Rey, 90292
Employment Type: Full-Time
Compensation: $55,000-$70,000 DOE + performance-based bonuses + studio perks
Reports to: Studio Owner/Director
About Us
At BASI Pilates Marina Del Rey, we're more than just a Pilates studio - we're a vibrant, welcoming
community rooted in mindful movement, client care, and quality instruction. With 7 state-of-the-art
reformers and a passionate team of instructors and front desk staff, we're on a mission to make
every class an exceptional experience. We're looking for a driven, organized, and people-focused
Operations Manager to lead our day-to-day studio operations.
Role Overview
The Operations Manager ensures the studio runs efficiently and smoothly, creating a seamless
experience for both clients and staff. You'll be the go-to person for managing schedules, supporting
staff, handling client needs, and keeping everything on track - from inventory to instructor subs.
Key Responsibilities
Studio Operations
Oversee daily operations, including studio opening/closing procedures
Maintain studio cleanliness, supplies, and equipment upkeep
Manage class schedule, instructor coverage, and booking software (e.g., Mindbody, Bookee)
Staff Management
Schedule and supervise 2 front desk team members
Support instructor team (sub coordination, communication, team meetings)
Onboard, train, and develop staff in collaboration with the owner
Client Experience
Resolve client concerns with empathy and efficiency
Oversee intro offer performance and client retention workflows
Ensure a consistent, high-quality front desk and studio experienceSales & Business Support
Track and report on membership sales, renewals, and intro offer conversions
Support marketing campaigns and community events
Manage retail inventory and merchandise restocking
Financial & Admin Support
Assist with payroll input and staff hours tracking
Monitor studio KPIs (attendance, revenue, retention)
Communicate studio needs and insights to ownership regularly
What We're Looking For
2+ years of operations, studio management, or team leadership experience (fitness/wellness
background preferred)
Excellent communication and organizational skills
Friendly, proactive, and solutions-oriented mindset
Familiarity with Mindbody, Bookee, Mariana Tek, or similar CRM platforms
Passion for wellness, Pilates, and team-building
Perks
Unlimited studio classes
Team discounts on retail
Paid time off
Monthly performance bonuses based on studio growth goals
To Apply
Send your resume and a short note about why you're passionate about this role to:
info@basipilatesmarina.com
Location: 13448 Beach Ave, Unit 1, Marina Del Rey, 90292
Employment Type: Full-Time
Compensation: $55,000-$70,000 DOE + performance-based bonuses + studio perks
Reports to: Studio Owner/Director
About Us
At BASI Pilates Marina Del Rey, we're more than just a Pilates studio - we're a vibrant, welcoming
community rooted in mindful movement, client care, and quality instruction. With 7 state-of-the-art
reformers and a passionate team of instructors and front desk staff, we're on a mission to make
every class an exceptional experience. We're looking for a driven, organized, and people-focused
Operations Manager to lead our day-to-day studio operations.
Role Overview
The Operations Manager ensures the studio runs efficiently and smoothly, creating a seamless
experience for both clients and staff. You'll be the go-to person for managing schedules, supporting
staff, handling client needs, and keeping everything on track - from inventory to instructor subs.
Key Responsibilities
Studio Operations
Oversee daily operations, including studio opening/closing procedures
Maintain studio cleanliness, supplies, and equipment upkeep
Manage class schedule, instructor coverage, and booking software (e.g., Mindbody, Bookee)
Staff Management
Schedule and supervise 2 front desk team members
Support instructor team (sub coordination, communication, team meetings)
Onboard, train, and develop staff in collaboration with the owner
Client Experience
Resolve client concerns with empathy and efficiency
Oversee intro offer performance and client retention workflows
Ensure a consistent, high-quality front desk and studio experienceSales & Business Support
Track and report on membership sales, renewals, and intro offer conversions
Support marketing campaigns and community events
Manage retail inventory and merchandise restocking
Financial & Admin Support
Assist with payroll input and staff hours tracking
Monitor studio KPIs (attendance, revenue, retention)
Communicate studio needs and insights to ownership regularly
What We're Looking For
2+ years of operations, studio management, or team leadership experience (fitness/wellness
background preferred)
Excellent communication and organizational skills
Friendly, proactive, and solutions-oriented mindset
Familiarity with Mindbody, Bookee, Mariana Tek, or similar CRM platforms
Passion for wellness, Pilates, and team-building
Perks
Unlimited studio classes
Team discounts on retail
Paid time off
Monthly performance bonuses based on studio growth goals
To Apply
Send your resume and a short note about why you're passionate about this role to:
info@basipilatesmarina.com