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Southern Arkansas University

Social Media Manager

Southern Arkansas University, Quincy, Massachusetts, us, 02171

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You are viewing a preview of this job. Log in or register to view more details about this job. Create, curate, and manage engaging content for Ebony J Media Learning Center's social media platforms, including Facebook, Instagram, Twitter, and LinkedIn. Community Engagement: Respond to social media messages, comments, and inquiries promptly, providing exceptional customer service and building positive relationships with the audience. Content Calendar: Maintain and adhere to a well-structured content calendar to ensure consistent and timely postings that align with the organization's promotion calendar. Sales Promotion: Collaborate closely with the PR team to develop and execute social media strategies that support sales and promotional campaigns, ensuring a seamless connection between PR efforts and social media presence. Phone Support: Assist in answering and managing phone inquiries, providing information and support as needed. Audience Growth: Implement strategies to increase the organization's social media following and engagement, working to reach and exceed target goals. Analytics and Reporting: Monitor social media analytics to track performance, generate reports on key metrics, and make data-driven improvements to the social media strategy. Trending Topics: Stay updated on industry trends, emerging social media platforms, and relevant topics to incorporate innovative approaches and content.

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