Social Media Manager
Zero is a creative studio founded in NYC. Our intention is to create an environment where multidisciplinary teams can solve problems for progressive and contemporary brands. We aim to constantly re-evaluate what it's like to work with a studio and provide a high degree of value and service to our clients and our team.
Our studio seeks an individual with a diverse background and the ability to succeed with a wide array of motivated and creative individuals. We believe that process is at the core of our success - and are continually seeking to evolve ours to get the most out of each engagement. The unique and complex problems that face our clients call for fresh and strategic thinkers.
Position Overview
As the Social Media Manager, you will provide critical support to fulfilling the mission of Zero Studios with an opportunity to help challenge and define best practices. An entrepreneurial spirit and business-oriented focus are paramount. This mid-level role is ideal for someone with an entrepreneurial mindset who thrives on building communities, managing content creators, and driving measurable brand impact through social. You'll serve as a day-to-day client partner, leading social execution while balancing creativity, data, and business objectives.
As a Social Media Manager our expectation is that you approach the day-to-day with a positive, and solutions-oriented mindset. We believe the traits of kindness, respect, and empathy are vital to the role and a high degree of emotional intelligence and strategic thinking will be keys to success.
Roles & Responsibilities
Strategy & Execution
- Build and maintain platform-specific content calendars
- Translate strategy into actionable plans with clear KPIs
- Monitor social and cultural trends to keep content relevant
- Collaborate cross-functionally to bring social-first ideas to life
- Adapt plans based on performance insights and client feedback
Client & Internal Collaboration
- Act as day-to-day social lead for client accounts
- Lead client calls, status updates, and social-specific reviews
- Communicate clearly, proactively, and professionally
- Align with internal strategy, creative, and PM teams to ensure delivery
- Integrate social work into the broader marketing strategy for long-term retainer clients
Content Development
- Develop and edit captions, hashtags, and post copy
- Collaborate with creative team to produce static, video, and interactive content
- Ensure content aligns with platform standards and brand tone
- Coordinate asset review and approval flows
Creator & Influencer Management
- Identify, outreach, and negotiate with creators/influencers
- Manage contracts, usage rights, and deliverables
- Maintain relationships with trusted creators
- Review and provide feedback on creator content
Publishing, Engagement & Reporting
- Schedule and publish content across platforms
- Monitor channels for engagement opportunities
- Manage comments and DMs in brand voice
- Compile reports, pull analytics, and present findings to internal and client team
Skills & Competencies
- Monthly Organic/Campaigns are executed on brief, on time, and on brand
- Clients trust you as a go-to voice on their social presence
- Creators are well-managed, compliant, and creatively aligned
- You bring proactive ideas to the table
- You spot problems early and solve them collaboratively
- You embody ownership, clarity, and communication in your work
Reporting Structure
This position reports to the Marketing & Social Director.
Closure Date
This posting will be unpublished on Thursday, September 18, 2025 at the latest. Shortlisted candidates can expect to hear from our hiring team at that time. The posting may be removed prior to this date if a qualified candidate is identified.