Social Media Supervisor Job at Penny Linn in New London

Job Type: Part-time or Full-time; in person 2x a week is required

Qualifications

• Strong customer service/communication skills
• Attention to detail
• Friendly and energetic
• Good organization skills
• Self-starter
• Experienced Needlepointer
• Experience with all social platforms and klaviyo

Responsibilities

• Help create and capture content for Instagram and TikTok
• Help oversee and run our brand TikTok account
• Create roll out plans for new launches and products
• Manage content calendars for social and email
• Work with external brands to align on collaboration content and posts
• Manage customer service on social (via DMs, comments, questions)
• Other duties as needed

Experience: Social Media Experience: 2 years (Preferred), Needlepointer (Required)
About Penny Linn

You'll be able to contribute, develop, and learn from a growing needlepoint lifestyle brand. We pride ourselves in high-touch customer service and look forward to bringing on members to our team. These role will be pivotal as we continue round out the Penny Linn corporate team.

We are a rapidly growing small business. The work you produce and the relationships you form will directly impact the company's success. We're looking for someone who gets excited about the opportunity to join a close-knit team and take this business to the next level! We value creative minds with an entrepreneurial spirit capable of weaving compelling transversal narratives. You should be agile enough to juggle multiple priorities in a fast-paced environment.

The kind of team member we are looking for:

• Has drive, tenacity, enthusiasm, and a stellar work ethic.
• Someone passionate, kind, uplifting, and encouraging to new and existing needlepointers finding Penny Linn for the first or 10th time.
• Excellent communication and interpersonal skills.
• Strong copywriting and grammar skills.
• Ability to manage multiple projects and deadlines with attention to detail.
• Collaborative attitude with the ability to work closely with other departments.
• Friendly, energetic, self-starter

In Summary: We're looking for someone who gets excited about the opportunity to join a close-knit team and take this business to the next level . The kind of team member we are looking for: Has drive, tenacity, enthusiasm, and a stellar work ethic . En Español: Tipo de trabajo: A tiempo parcial o a tiempo completo; en persona se requiere 2 veces por semana Calificaciones Servicio al cliente / habilidades de comunicación fuertes Atención para detalle Amistosa y energética Buenas habilidades organizativas Autoiniciador Experiencia Needlepointer experiencia con todas las plataformas sociales y claviyo Responsabilidades Ayuda a crear y capturar contenido para Instagram y TikTok Ayudar a supervisar y administrar nuestra cuenta de marca TikTok Crear planes de lanzamiento y productos nuevos Gestionar calendarios de contenidos para servicios sociales y correo electrónico Trabajar con marcas externas para alinearse con el contenido y los mensajes de colaboración Maneja el servicio al cliente en redes sociales (a través de DMs, comentarios, preguntas) Otras tareas según sea necesario. Debes ser lo suficientemente ágil como para hacer malabarismos con múltiples prioridades en un entorno acelerado. El tipo de miembro del equipo que buscamos: Tiene impulso, tenacidad, entusiasmo y una ética laboral estelar. Alguien apasionado, amable, estimulante y alentador a los pintores de necesidades nuevos y existentes que encuentran a Penny Linn por primera o décima vez. Excelentes habilidades de comunicación e interpersonal. Fuertes habilidades en redacción y gramática. Capacidad para administrar varios proyectos y plazos con atención al detalle. actitud colaborativa con la capacidad de trabajar estrechamente con otros departamentos.