Assistant Community Manager Job at Pratum Companies in Fairfax
Pratum Companies, Fairfax, VA, United States, 22032
Overview
Assistant Community Manager at Pratum Companies is responsible for assisting the Community Manager in the overall operations of the property, development, oversight of the team, and maintaining community compliance with all policies, procedures, and internal quality control standards.
Responsibilities
- Maintain property waiting list
- Oversee accounts receivable, collecting rent, security deposit processing, and invoice processing
- Coordinate on-site data collections and processing of resident information
- Schedule resident recertification interviews and coordinate the apartment inspections
- Ensure proper calculation of income, assets, rent levels, etc.
- Investigate and help resolve complaints, disturbances and violations
- Maintain resident files in accordance with company policy & regulatory agency policy
- Assist with tasks associated with the operation of the property: leasing, rent collections, resident services and maintenance
- Preparing and executing detailed and legally compliant lease agreements
- Overseeing all financial procedures including verifying renter income, processing monthly payments and executing default protocols
- Creating organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution
- Includes other essential duties as needed for property operations
Job Requirements
- At least two years of previous Property Management Experience – REQUIRED
- Knowledge of Department of Housing and Urban Development ("HUD") rules and regulations
- COS (Certified Occupancy Specialist) or TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience
- Knowledgeable in rent collections, posting to G/L, completing daily deposits, calculating SODAs, etc.
- Outstanding customer service skills
- Accounts receivable and collections experience a MUST
- Attention to detail and ability to work independently on assignments
- Proficient in Word, Excel, Outlook, OneSite Property Management Software and Internet
Education
High school or GED. This position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.
Professional Experience
A minimum of three years of experience in residential property management as a Community Manager.
Attendance & Travel Requirements
The position requires the ability to work any day of the week, year-round, including overtime as needed. Occasional on-call duties and travel to owner gatherings or other locations may be required. Some resident events may occur after hours.
Computer Skills
- Basic knowledge of computers
- Ability to use Outlook and OneSite/Yardi
- Intermediate knowledge of Microsoft Office
- Basic Internet knowledge
Physical Demands
Must be capable of accessing all interior and exterior parts of the property and amenities. Able to push, pull, lift, carry, or maneuver weights of up to 50 lbs independently and 100 lbs with assistance.
Learning & Development
Maintain a commitment to ongoing personal development and career growth through career path activities provided through the corporate office and external sources as needed.
Benefits
- Medical, Dental & Vision
- Paid Vacation & Holidays
- Paid Personal/Sick Leave
- Company Paid Life Insurance
- Company Paid Short-Term and Long-Term Disability Insurance
- Supplemental Life Insurance (self, spouse, child[ren])
- Retirement Savings Plan with company match
- Company outings and events
Notes
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales, General Business, and Education
Industries
- Wireless Services, Telecommunications, and Communications Equipment Manufacturing