AEG
Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. As the Senior Product Designer at AXS, you’ll be part of a fun, dynamic and creative team. This is a consumer-facing role that sits at the intersection of user experience, e-commerce, and live entertainment, requiring a strategic thinker with a passion for solving complex design challenges. You’ll take ownership of key areas in the user journey—from event discovery to checkout and mobile entry—creating seamless, high-converting solutions across web and mobile platforms.
You’ll be part of a collaborative, cross-functional product team and serve as a design leader—mentoring junior designers, driving strategic initiatives, and championing a user-first approach across the organization.
Lead the end-to-end design process for consumer-facing, transactional e-commerce products in the live entertainment space.
Translate user insights and business objectives into innovative, intuitive design solutions that drive fan engagement and revenue.
Conduct and apply findings from user research, A/B testing, and behavioral analytics to continuously refine user experiences.
Help evolve the AXS design system and contribute to a culture of design excellence across the organization.
Advocate for accessibility, responsiveness, and industry best practices across all platforms.
Act as a mentor and thought leader within the design team, providing feedback, guidance, and support to fellow designers.
5+ years of experience designing digital products, with a strong focus on consumer-facing e-commerce experiences.
~ Proven track record of delivering elegant, data-informed design solutions in a fast-paced, agile environment.
~ Deep understanding of user-centered design principles, interaction design, and mobile-first best practices.
~ Proficiency in Figma and other modern design and prototyping tools.
~ Excellent communication skills with the ability to present design concepts clearly to stakeholders at all levels.
~ Bonus: This position is eligible for a bonus under the current bonus plan requirements.
Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.
Extraordinary People – we’re not kidding!
Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.
Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.