Senior Product Designer - AXS Job at AEG in Los Angeles

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.

The Role

As the Senior Product Designer at AXS, you’ll be part of a fun, dynamic and creative team. This is a consumer-facing role that sits at the intersection of user experience, e-commerce, and live entertainment, requiring a strategic thinker with a passion for solving complex design challenges. You’ll take ownership of key areas in the user journey—from event discovery to checkout and mobile entry—creating seamless, high-converting solutions across web and mobile platforms.

You’ll be part of a collaborative, cross-functional product team and serve as a design leader—mentoring junior designers, driving strategic initiatives, and championing a user-first approach across the organization.

What You’ll Do

• Lead the end-to-end design process for consumer-facing, transactional e-commerce products in the live entertainment space.
• Translate user insights and business objectives into innovative, intuitive design solutions that drive fan engagement and revenue.
• Collaborate closely with product managers, engineers, researchers, marketing, and stakeholders to define product vision and roadmap.
• Conduct and apply findings from user research, A/B testing, and behavioral analytics to continuously refine user experiences.
• Help evolve the AXS design system and contribute to a culture of design excellence across the organization.
• Advocate for accessibility, responsiveness, and industry best practices across all platforms.
• Act as a mentor and thought leader within the design team, providing feedback, guidance, and support to fellow designers.

What We’re Looking For

• 5+ years of experience designing digital products, with a strong focus on consumer-facing e-commerce experiences.
• Proven track record of delivering elegant, data-informed design solutions in a fast-paced, agile environment.
• Deep understanding of user-centered design principles, interaction design, and mobile-first best practices.
• Strong portfolio demonstrating impactful work on consumer products, ideally in entertainment, ticketing, or related industries.
• Proficiency in Figma and other modern design and prototyping tools.
• Excellent communication skills with the ability to present design concepts clearly to stakeholders at all levels.
• Passion for live events and a desire to shape how fans connect with unforgettable experiences.

Pay Scale: $97k-$136k

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

More About AXS

AXS , a subsidiary of AEG , sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.

To learn more about our culture and values, visit: More About AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.