Harmonia Holdings Group, LLC
Overview
Technical Writer role at Harmonia Holdings Group, LLC. Location: Washington, DC – Fully Onsite. Clearance: Top Secret Security Clearance. Salary: $95,000.00-$115,000.00.
Objectives Of This Role
Develop comprehensive documentation that meets organizational standards, to include Standard Operating Procedures
Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content
Write user-friendly content that meets the needs of target audience, turning insights into language for user success
Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications
Evaluate current content and develop innovative methods for improvement
Responsibilities
Research, outline, write, and edit content, working closely with various departments to understand project requirements
Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration
Develop content in alternative media forms for maximum usability, with consistent voice across all documentation
Required Skills And Qualifications
Two or more years of experience as an effective technical writer
Proven ability to quickly learn and understand complex subject matter
Experience in writing documentation and procedure manuals for various audiences
Superb written communication skills, with a keen eye for detail
Experience in working with engineers to improve user experience (e.g., design, UI), refine content, and create visuals and diagrams for technical support content
Ability to handle multiple projects simultaneously
Top Secret Security Clearance
Preferred Skills And Qualifications
Bachelor’s degree (or equivalent) in journalism, communications, or relevant technical field
Firm understanding of SDLC (systems development lifecycle)
Previous experience in software development
Professional certification (e.g., Society for Technical Communication)
Experience in using XML tools to create documentation
About Harmonia / Benefits Harmonia has been recognized for outstanding work culture and innovation. Recognitions include:
Top 20 "Best Place to Work in Virginia"
HireVets Gold Medallion
Great Place to Work Certification for five years running
A Virginia Chamber of Commerce Fantastic 50 company
Northern Virginia Technology Council Tech 100 company
Inc. 5000 list of fastest growing companies for eleven years
SBA SBIR Tibbet's Award winner
Virginia Values Veterans (V3) Certification
We offer full-time employees a variety of benefits including, but not limited to:
Traditional and HSA- eligible medical insurance plans with Wellness Incentives for employees and family
100% employer-paid dental and vision insurance options
100% employer-sponsored STD, LTD, and life insurance
Veterans Cohort
Gym membership reimbursement
401(k) matching
Dollar-for-dollar 501(c)(3) donation matching
Flexible schedules and teleworking options
Paid holidays and Flexible Paid Time Off
Adoption Expense Reimbursement
Paid Parental Leave
Professional development and career growth opportunities and paid training days
Employer-sponsored Employee Assistance Program
Team and company-wide events, recognition, and appreciation
Equal Opportunity Harmonia is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Harmonia will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. If you are in need of an accommodation, please contact HR@harmonia.com.
Job details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Marketing, Public Relations, and Writing/Editing
Industries: Software Development
Salary and location notes: Washington, DC $95,000.00-$115,000.00
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Objectives Of This Role
Develop comprehensive documentation that meets organizational standards, to include Standard Operating Procedures
Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content
Write user-friendly content that meets the needs of target audience, turning insights into language for user success
Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications
Evaluate current content and develop innovative methods for improvement
Responsibilities
Research, outline, write, and edit content, working closely with various departments to understand project requirements
Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration
Develop content in alternative media forms for maximum usability, with consistent voice across all documentation
Required Skills And Qualifications
Two or more years of experience as an effective technical writer
Proven ability to quickly learn and understand complex subject matter
Experience in writing documentation and procedure manuals for various audiences
Superb written communication skills, with a keen eye for detail
Experience in working with engineers to improve user experience (e.g., design, UI), refine content, and create visuals and diagrams for technical support content
Ability to handle multiple projects simultaneously
Top Secret Security Clearance
Preferred Skills And Qualifications
Bachelor’s degree (or equivalent) in journalism, communications, or relevant technical field
Firm understanding of SDLC (systems development lifecycle)
Previous experience in software development
Professional certification (e.g., Society for Technical Communication)
Experience in using XML tools to create documentation
About Harmonia / Benefits Harmonia has been recognized for outstanding work culture and innovation. Recognitions include:
Top 20 "Best Place to Work in Virginia"
HireVets Gold Medallion
Great Place to Work Certification for five years running
A Virginia Chamber of Commerce Fantastic 50 company
Northern Virginia Technology Council Tech 100 company
Inc. 5000 list of fastest growing companies for eleven years
SBA SBIR Tibbet's Award winner
Virginia Values Veterans (V3) Certification
We offer full-time employees a variety of benefits including, but not limited to:
Traditional and HSA- eligible medical insurance plans with Wellness Incentives for employees and family
100% employer-paid dental and vision insurance options
100% employer-sponsored STD, LTD, and life insurance
Veterans Cohort
Gym membership reimbursement
401(k) matching
Dollar-for-dollar 501(c)(3) donation matching
Flexible schedules and teleworking options
Paid holidays and Flexible Paid Time Off
Adoption Expense Reimbursement
Paid Parental Leave
Professional development and career growth opportunities and paid training days
Employer-sponsored Employee Assistance Program
Team and company-wide events, recognition, and appreciation
Equal Opportunity Harmonia is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Harmonia will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. If you are in need of an accommodation, please contact HR@harmonia.com.
Job details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Marketing, Public Relations, and Writing/Editing
Industries: Software Development
Salary and location notes: Washington, DC $95,000.00-$115,000.00
#J-18808-Ljbffr