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Harmonia Holdings Group, LLC

Technical Writer

Harmonia Holdings Group, LLC, Washington

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Overview

Technical Writer role at Harmonia Holdings Group, LLC. Location: Washington, DC – Fully Onsite. Clearance: Top Secret Security Clearance. Salary: $95,000.00-$115,000.00.

Objectives Of This Role

  • Develop comprehensive documentation that meets organizational standards, to include Standard Operating Procedures
  • Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content
  • Write user-friendly content that meets the needs of target audience, turning insights into language for user success
  • Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications
  • Evaluate current content and develop innovative methods for improvement

Responsibilities

  • Research, outline, write, and edit content, working closely with various departments to understand project requirements
  • Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
  • Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration
  • Develop content in alternative media forms for maximum usability, with consistent voice across all documentation

Required Skills And Qualifications

  • Two or more years of experience as an effective technical writer
  • Proven ability to quickly learn and understand complex subject matter
  • Experience in writing documentation and procedure manuals for various audiences
  • Superb written communication skills, with a keen eye for detail
  • Experience in working with engineers to improve user experience (e.g., design, UI), refine content, and create visuals and diagrams for technical support content
  • Ability to handle multiple projects simultaneously
  • Top Secret Security Clearance

Preferred Skills And Qualifications

  • Bachelor’s degree (or equivalent) in journalism, communications, or relevant technical field
  • Firm understanding of SDLC (systems development lifecycle)
  • Previous experience in software development
  • Professional certification (e.g., Society for Technical Communication)
  • Experience in using XML tools to create documentation

About Harmonia / Benefits

Harmonia has been recognized for outstanding work culture and innovation. Recognitions include:

  • Top 20 "Best Place to Work in Virginia"
  • HireVets Gold Medallion
  • Great Place to Work Certification for five years running
  • A Virginia Chamber of Commerce Fantastic 50 company
  • Northern Virginia Technology Council Tech 100 company
  • Inc. 5000 list of fastest growing companies for eleven years
  • SBA SBIR Tibbet's Award winner
  • Virginia Values Veterans (V3) Certification

We offer full-time employees a variety of benefits including, but not limited to:

  • Traditional and HSA- eligible medical insurance plans with Wellness Incentives for employees and family
  • 100% employer-paid dental and vision insurance options
  • 100% employer-sponsored STD, LTD, and life insurance
  • Veterans Cohort
  • Gym membership reimbursement
  • 401(k) matching
  • Dollar-for-dollar 501(c)(3) donation matching
  • Flexible schedules and teleworking options
  • Paid holidays and Flexible Paid Time Off
  • Adoption Expense Reimbursement
  • Paid Parental Leave
  • Professional development and career growth opportunities and paid training days
  • Employer-sponsored Employee Assistance Program
  • Team and company-wide events, recognition, and appreciation

Equal Opportunity

Harmonia is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Harmonia will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. If you are in need of an accommodation, please contact

Job details

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Marketing, Public Relations, and Writing/Editing
  • Industries: Software Development

Salary and location notes: Washington, DC $95,000.00-$115,000.00

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