IT Audio Video Analyst. Job at State of Colorado in Denver
State of Colorado, Denver, CO, United States, 80285
Overview
We are seeking a highly skilled Audio-Visual Technician with extensive experience in building, supporting, and operating AV/IT systems. The successful candidate will be adept at planning, constructing, operating, and troubleshooting diverse audio-visual and multimedia systems, with a focus on integrating solutions to ensure high system uptime and performance.
This role demands proficiency in both preventative maintenance and reactive support to guarantee seamless operation of all AV/IT infrastructure. The ideal candidate will also demonstrate the ability to remain calm in high-stress, public-facing environments with frequent changes in direction. Similar to other LCS professional legislative staff, the successful candidate will work in a non-partisan manner.
The Colorado General Assembly is a small but high-profile state government department with approximately 500 users including 100 legislators. LIS provides computing, network and storage technology infrastructure and systems support to all legislative staff, legislators and others in the Capitol building. LIS also implements, and supports audio visual equipment and services in 12 committee rooms, the House of Representatives and Senate chambers. Additionally, remote testimony and participation for committee hearings are managed by this team.
This is a full-time, salaried state employment, onsite position with limited work from home options. You must be authorized to work in the US. Persons seeking contract positions or visa sponsorship need not apply.
Employment details
This is a full-time, salaried state employment, onsite position with limited work from home options. You must be authorized to work in the US. Persons seeking contract positions or visa sponsorship need not apply.
Work Location and Remote Work
This position is not a hybrid in-person or work-from-home (WFH) position. During the four-month legislative session (January to May), this position will be working in person 100% of the time to support the office and the needs of the legislature. During the eight-month legislative interim (May through December), on-site presence is required with limited WFH options based on office needs and supervisory approval.
The salary range for this position is $65,000 to $85,000 per year, with salary level within this range commensurate with education and experience. Legislative Council Staff employees are not members of the state personnel system.
Benefits
- PERA retirement benefits, including the PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401K and 457 plans;
- Medical, dental, and vision insurance coverage;
- Automatic short-term and optional long-term disability coverage;
- Life and AD&D insurance;
- Flexible Spending Accounts (FSAs);
- A variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program;
- Credit Union of Colorado membership eligibility.
Leave policies
- A minimum of three weeks of annual leave, based on tenure, and accrued on a monthly basis;
- Eleven annual paid holidays;
- Sick leave;
- Flexible work schedules during the legislative interim; and
- A generous compensation time policy.
Qualifications
You must possess a substantial background in AV/IT technical support, demonstrating a minimum of five years of dedicated experience in the field.
Key traits
- exceptional technical competency and be extremely customer service oriented;
- wide-range of problem-solving skills;
- team player - able to work with immediate and extended team members and users at all levels;
- professional phone and desk-side etiquette;
- excellent verbal and written communication skills;
- effective time management and ability to prioritize a high volume workload;
- ability to meet deadlines while multitasking across multiple projects;
- strong technical aptitude, with initiative toward learning new skills and assignments;
- willingness to learn, support and be an expert in existing technologies;
- proactive, independent and collaborative working style with minimal supervision;
- take ownership of and be accountable for tasks, issues, projects and team;
- work well with team members and be able to handle disagreements amicably;
- ability to work calmly in a high-stress, public facing environment with frequent changes in direction;
- able to deescalate critical situations within internal team or with external customers; and
- follow-through on personal and team commitments.
Responsibilities
- provide excellent technical support with a focus on customer service;
- identify, analyze, plan and advise using best practices on AV system solutions to meet business needs based on cost, support, flexibility, and long-term vision;
- monitor and response: analyze, log and resolve software/hardware matters of significance pertaining to A/V networking, microphones, speakers, streaming encoders, DSP (Digital Signal Processor), DMPS (Digital Media Presentation System), and related infrastructure, services and applications to meet business needs;
- manage user accounts, rights, for audio software and services;
- proactive troubleshooting of issues to isolate and diagnose system problems; documenting system events to ensure continuous functioning;
- learn, implement and provide support for end user digital workplace technologies;
- improve existing processes and training;
- collaborate across various technical and business teams;
How to apply
Please send your application to: lis.ga@coleg.gov with the subject "Application for IT Audio Video Analyst" on or before September15th, 2025. Your application should include your resume, a cover letter, and three professional references. Incomplete applications will not receive further consideration. Because this position is with the legislative branch, applications received using the state application process for executive branch employment will not be accepted. Applications will be reviewed on an ongoing basis. The position will close once a candidate is selected.
Seniorities
- Seniority level Not Applicable
Employment type
- Full-time
Job function
- Information Technology
Industries
- Government Administration
Equal Opportunity
Legislative Council Staff is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to increasing the diversity of our staff; therefore, we encourage responses from people of diverse backgrounds and abilities.
Accessibility
The Colorado Legislature is committed to the full inclusion of all qualified individuals. Our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation for applying or interviewing for this position, please direct your inquiries to our ADA Coordinator at OLWR.ga@coleg.gov or call 303-866-3393.
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