Asset Living is hiring: Community Manager in San Diego

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. We wholeheartedly believe 'Together We Lead, Together We Succeed' and empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Asset Living is recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Role

Community Manager — The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns.

Responsibilities

• Personnel Management: Regular/daily onsite attendance is required; use consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff; ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks; complete weekly/daily office and maintenance staff schedules and assignments; deal effectively with performance problems, document appropriately, communicate with direct supervisor and HR, and terminate when necessary; promote harmony and quality job performance of staff; ensure staff compliance with company policies and procedures.


• Financial Management: Achieve the highest possible net operating income through cost control and revenue and leasing improvement; develop yearly operating budgets/forecasts; monitor timely receipt and reconciliation of deposits, rent collections, and charges; monitor timely receipt, reconciliation, and coding of all vendor invoices; ensure property closeout is completed on time and ownership financial reports are accurate.


• Strategic Leasing Management: Develop yearly marketing plan and utilize marketing strategies and systems; ensure leasing techniques are effective in obtaining closures, maintain follow-up procedures, signing/documentation of leases, and reporting systems are accurate and up to date; address resident complaints, concerns, and requests to ensure resident satisfaction; develop and implement resident retention programs; effectively show, lease, and move in prospective residents.


• Administrative & Maintenance Management: Ensure all administrative and leasing reporting is accurate, complete, and submitted on a timely basis; lead the emergency team for the property and ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability; manage customer service and monitor service request turnaround and maintenance staff responsiveness; maintain property appearance and ensure repairs are noted and completed in a timely basis; plan for and utilize property resources, equipment, and supplies; direct maintenance, construction, and rehabilitation activities to ensure quality and expeditious results.

Qualifications

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.


• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.


• Ability to understand and perform all on-site software functions; basic computer skills required.


• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly communicate with others to exchange information; may require repetitive motions; able to work overtime, weekends, and night hours (emergencies).


• Frequently remain in a stationary position, or move about to accomplish tasks; may be required to move between worksites.


• Occasionally ascend/descend ladders and stairs, work in overhead positions, or in confined spaces; lift and move objects up to 25 lbs; operate machinery or power tools and motor vehicles as needed; may be exposed to hazardous conditions.

Licenses & Equipment

• Must have reliable transportation due to the emergency on-call requirement.

Salary Range: $70,000 per year to $75,000 per year

This job description is not all-inclusive. It is a guide to expected duties and may be modified at any time. The employee may be asked to perform additional duties or take on additional responsibilities without notice.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Sales

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