City of Wasilla is hiring: Library Aide I (On Call) in Wasilla

Salary: $22.16 Hourly Location : Wasilla Public Library, AK Job Type: Non-Regular Hourly Job Number: FY2026-00013 Department: Library Opening Date: 08/21/2025 Closing Date: 9/15/2025 5:00 PM Alaska FLSA: Non-Exempt Bargaining Unit: N/A Job Summary The City of Wasilla is currently recruiting for an On-Call Library Aide I to join our dedicated team at the Wasilla Public Library. As a Library Aide I, you will provide essential support in three main service areas: the book drop, front desk, and user services desk. This is a great opportunity for individuals who are seeking flexible work arrangements, are interested in the library field, and who want to contribute to the community by fostering a love for reading and learning. Every week, your schedule will vary based on the service points that need to be staffed with the library. Depending on the position, you will be checking-in returned items at the book drop, checking items out to patrons at the front desk, answering any questions they have, taking money, answering the phone line, and processing library card applications. Your schedule will range from 2-4 hours a day, Monday- Saturday, depending on staffing levels. The Library Aide I position contributes to the City's mission by exhibiting core technology skills and interpersonal skills that are fundamental for everyone who works in a library in any position and is responsible for performing skilled library functions with an emphasis on materials management and customer assistance. This is a non-exempt, non-regular/on-call position without benefits. Essential Duties The following duties are essential for this position. However, they are not to be construed as exclusive or all-inclusive. To be successful in this position, an individual must be able to perform each duty satisfactorily. Other duties may also be required or assigned. Processes materials deposited overnight in the library return drop box. Routes materials to appropriate locations i.e. mending, transit to another library, ready to shelve carts and patron holds. Performs basic circulation operations, including check-in, check-out, renewals, placing holds, and processing financial transactions. Answers patron questions regarding borrowing policies, fines, billing, public computing, printing, and copying, referring complex inquiries to appropriate staff. Registers patrons for library cards and assists with locating materials using the Library Automation System and Online Public Access Catalog. Maintains stack organization, including shelving, shifting, and arranging materials in accordance with library policies. Assists patrons in completing Interlibrary Loan (ILL) requests, adhering to ILL policies and procedures. Provides information on library events and programs and directs patrons to relevant resources. Delivers presentations to small groups in informal settings, such as departmental meetings, when needed. Processes library materials by barcoding, stamping, labeling, and applying security features. Identifies incomplete or incorrect call numbers and follows cataloging standards. Assists with acquisitions tasks, including ordering, receiving, and processing materials, as well as managing the new books area. Directs materials for repair to the Mending department and assists patrons with purchase requests. Applies the Library's Computer & Internet Usage policies when assisting patrons. Assists with basic computer operations, including starting, shutting down, and troubleshooting hardware issues. Supports patrons with Internet access, printer/copier functions, clearing jams, loading supplies, and managing print jobs. Performs basic tasks in software applications like Outlook, Word, and Excel, including email management and document creation. Serves effectively on project teams, understanding goals and contributing to the completion of tasks. Communicates ideas, progress, and challenges clearly with team members. Understands building policies and emergency procedures, assisting patrons and staff during emergencies. Submits incident reports and refers building or maintenance issues to the supervisor. Other duties as assigned. Knowlege, Skills and Abilities Knowledge of: Basic library operations, including circulation procedures and cataloging. Library classification systems (e.g., Dewey Decimal or Library of Congress). Policies related to borrowing, fines, and billing. Use of library automation systems and online public access catalogs. Administrative policies and procedures of the City. The City and Department's operating requirements, policies, procedures, and practices; and local, state, and federal regulations related to department programs and operations. Standard office practices and procedures including business English, business document format, spelling, grammar, punctuation, vocabulary, filing and math. Computer software consistent for this position. Skill in: Searching for and retrieving information using online systems and databases. Organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority. Researching and understanding complex written materials; maintaining accurate internal records. Operation of office equipment to effectively perform the duties and responsibilities of the position. Ability to: Assist patrons of all ages and abilities in a friendly and respectful manner. Read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. Prepare and maintain accurate and concise records and reports. Apply sound judgment and discretion in performing duties, resolving problems and interpreting policies and regulations. Maintain professionalism at all times. Use appropriate language, style and methods depending on audience and the purpose of communication. Communicate effectively both orally and in writing with business representatives, elected officials, department heads, the public, and other City employees with courtesy and tact. Maintain confidentiality and discretion regarding business-related files, reports and conversations, within the provision of Freedom of Information Act and other applicable State and Federal statutes and regulations. Develop and maintain effective working relationships with staff and the public. Work the allocated hours of the position and responds after hours if needed. Experience, Education Certificates, and Licenses Minimum Education: High School diploma or equivalent. Minimum Experience: Less than one (1) year of customer service and personal computing experience. A combination of education and experience may be considered. Other Requirements: Homeland Security orientation tests (Incident Command Systems) will be required as a term of employment taken on-line: Entry level ICS-100 within 15 days of date hire and ICS-200, and ICS-700, and ICS-800 as designated by department director/manager. Please read the below information carefully. This applies to your application submission. Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Leaving sections of the application blank, noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting. At time of application, applicants are requested to submit if applicable: Copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcript) if using education to meet the minimum qualifications. Three (3) professional references, two of which must be from a current or former supervisor (not applicable for internal positions). Reference requests are automatically sent upon submission of your application for certain positions. SUPPLEMENTAL QUESTIONS For your application to be evaluated you must answer the Supplemental Questions. Be sure to read each question carefully, answers cannot be changed once your application is submitted. Supplemental questions regarding certification, licenses or experience will be verified against information in your application and/or resume, failing to list required experience may cause your application to be denied. EDUCATION If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below. EEO STATEMENT The City of Wasilla complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-907-373-9039. The City of Wasilla is an equal opportunity employer. DRUG-FREE WORKPLACE POLICY In compliance with the Drug-Free Workplace Act of 1988 the City of Wasilla prohibits the unlawful manufacture, distribution, dispensing, possession, or use by an employee of a controlled substance as defined in Schedules I through V of Section 202 of the Controlled Substances Act (21 USC 812), and as further defined by policy at 21 CFR 1308.11 - 1308.15 is prohibited in any workplace of the city. Any individual who conducts business for the city, applies for a position or conducts business on the city's property is covered by the drug-free workplace policy. The policy includes, but is not limited to, all employees, contractors, volunteers, interns, and applicants. NOTICE If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at This is a non Benefitted position through the City of Wasilla. Please see the information below for the mandatory deduction requirements under this position. The City of Wasilla has opted out of Social Security and instead contributes to the State of Alaska Supplemental Benefits System annuity plan (SBS). SBS is provided in lieu of Federal Social Security (deductions for Medicare will still be required). Participation in this program is mandatory. The current employee contribution is 6.13% of gross wages. Upon separation, employees can elect to remove funds for a fee. 01 Do you have a high school diploma or GED equivalent? Yes No 02 Do you have less than one (1) year of customer service and personal computing experience? A combination of education and experience may be considered. Yes No 03 Do you have knowledge of basic library operations, including circulation procedures and cataloging? Yes No 04 Do you have previous library experience? Yes No 05 Do you have experience working with an automated library system? Yes No Required Question