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Avanath Capital Management, LLC

Community Manager

Avanath Capital Management, LLC, Berkeley, California, United States, 94709

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Overview

Do you have the skills to fill this role Read the complete details below, and make your application today. Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone’s life by helping residents call one of our communities home, delivering excellence in customer service, and championing our workforce.

The Role This Talent Acquisition Leader role oversees the community in an efficient and profitable manner by fostering satisfaction and well-being for residents and associates, in alignment with the company’s goals and community owners.

Key Requirements:

The incumbent must possess a high degree of professionalism and positive engagement with residents and the workforce.

Responsibilities

An Aptitude for Connecting — create a sense of community, build relationships with residents, staff, vendor partners, and regulatory/social services partners; collaborate to foster success for the organization and communities.

An Authentic Attitude — resolve resident and staff concerns professionally, utilizing resources across the organization.

An Positive and Professional Approach — practice active listening to ensure residents and staff feel seen, heard, and valued; aid in resolving challenges.

Qualifications

5-7 years of experience in the property management industry

2+ years of experience as a community/property manager

Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation

Proven effective and efficient leadership experience

Knowledge of Mixed Income and Tax Credit qualifications required

Strong interpersonal, verbal, and written communication skills

Capacity to interact effectively with senior executives

Ability to work well under time and other constraints

Professional presentation and appearance

Familiarity with Microsoft Office (Word, Excel, PowerPoint), internet and email

Key Accountabilities

Resident Relations + Customer Service — ensure a positive experience for the entire resident life-cycle from move-in to move-out

Implement systems to provide necessary services, acknowledge and promptly address complaints

Advocate for residents by communicating concerns to senior leadership

Serve as a resource center for residents on community-affecting matters

Responsible for resident events and retention programs

Refer residents to appropriate services and agencies as needed

Maintain secure, confidential files for each resident

Fiduciary responsibilities and regular review of the community budget

Produce financial growth through marketing and leasing activities

Manage budgets, rent rolls, projections, and occupancy goals

Implement a system to achieve 0% rent delinquency

Prepare monthly reports and financials; assist in annual operating budget preparation

Submit subsidy vouchers when applicable; oversee large capital projects as needed

Staff leadership — supervise on-site operations, vendor relationships, and scheduling

Foster high-performing teamwork through feedback, training, and development

Ensure adherence to property management policies, Fair Housing, ADA, and other applicable laws

Physical Demands & Working Conditions

Essential staff required to report to work and follow safety protocols

Frequent sitting and walking; travel within the region and to other offices/events

Repetitive computer usage; reading, writing, calculations, and verbal communication

Possible work on elevated or uneven surfaces; occasional bending and lifting

How Avanath Supports You We know our teams are the heart of our success and we are committed to showing appreciation.

We Offer

Culture Built on Purpose and Core Values — Integrity, Caring, Continuous Improvement

Comprehensive benefits — health, dental & vision, 401(k), PTO, paid holidays and more

Growth opportunities — from within the organization

Development programs — online training, classes, and coaching

Diversity & Inclusion Avanath is committed to diversity, equity, and inclusion. We value diverse perspectives and experiences across all levels of the organization.

Benefits Our diversity initiatives include recruitment, compensation and benefits, development and a work environment that supports diversity, equity, and inclusion.

We are not listing other postings here. If this is the role you’re seeking, apply to join our team.

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