Community Manager Job at Avanath Capital Management, LLC in Berkeley

Overview

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone’s life by helping residents call one of our communities home, delivering excellence in customer service, and championing our workforce.

The Role

This Talent Acquisition Leader role oversees the community in an efficient and profitable manner by fostering satisfaction and well-being for residents and associates, in alignment with the company’s goals and community owners.

Key Requirements: The incumbent must possess a high degree of professionalism and positive engagement with residents and the workforce.

Responsibilities

• An Aptitude for Connecting — create a sense of community, build relationships with residents, staff, vendor partners, and regulatory/social services partners; collaborate to foster success for the organization and communities.
• An Authentic Attitude — resolve resident and staff concerns professionally, utilizing resources across the organization.
• An Positive and Professional Approach — practice active listening to ensure residents and staff feel seen, heard, and valued; aid in resolving challenges.

Qualifications

• 5-7 years of experience in the property management industry
• 2+ years of experience as a community/property manager
• Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation
• Proven effective and efficient leadership experience
• Knowledge of Mixed Income and Tax Credit qualifications required
• Strong interpersonal, verbal, and written communication skills
• Capacity to interact effectively with senior executives
• Ability to work well under time and other constraints
• Professional presentation and appearance
• Familiarity with Microsoft Office (Word, Excel, PowerPoint), internet and email

Key Accountabilities

• Resident Relations + Customer Service — ensure a positive experience for the entire resident life-cycle from move-in to move-out
• Implement systems to provide necessary services, acknowledge and promptly address complaints
• Advocate for residents by communicating concerns to senior leadership
• Serve as a resource center for residents on community-affecting matters
• Responsible for resident events and retention programs
• Refer residents to appropriate services and agencies as needed
• Maintain secure, confidential files for each resident
• Fiduciary responsibilities and regular review of the community budget
• Produce financial growth through marketing and leasing activities
• Manage budgets, rent rolls, projections, and occupancy goals
• Implement a system to achieve 0% rent delinquency
• Prepare monthly reports and financials; assist in annual operating budget preparation
• Submit subsidy vouchers when applicable; oversee large capital projects as needed
• Staff leadership — supervise on-site operations, vendor relationships, and scheduling
• Foster high-performing teamwork through feedback, training, and development
• Ensure adherence to property management policies, Fair Housing, ADA, and other applicable laws

Physical Demands & Working Conditions

• Essential staff required to report to work and follow safety protocols
• Frequent sitting and walking; travel within the region and to other offices/events
• Repetitive computer usage; reading, writing, calculations, and verbal communication
• Possible work on elevated or uneven surfaces; occasional bending and lifting

How Avanath Supports You

We know our teams are the heart of our success and we are committed to showing appreciation.

We Offer

• Culture Built on Purpose and Core Values — Integrity, Caring, Continuous Improvement
• Comprehensive benefits — health, dental & vision, 401(k), PTO, paid holidays and more
• Growth opportunities — from within the organization
• Development programs — online training, classes, and coaching

Diversity & Inclusion

Avanath is committed to diversity, equity, and inclusion. We value diverse perspectives and experiences across all levels of the organization.

Benefits

Our diversity initiatives include recruitment, compensation and benefits, development and a work environment that supports diversity, equity, and inclusion.

We are not listing other postings here. If this is the role you’re seeking, apply to join our team.