Strategic Communications is hiring: Lead Audio Visual (A/V) Technician/Installer

Overview

Lead Audio Visual (A/V) Technician/Installer at Strategic Communications

Status: Non-Exempt, Hourly, Full-Time - Primarily First Shift (Monday through Friday)

Relocation assistance available for qualified candidates; hourly rate will be determined based on knowledge, education, experience and certifications.

Strategic offers a comprehensive benefits package, ranked in the top 15% among companies of similar size. Employee-only medical premium paid at 100% on our core plan.

Responsibilities

• Leading and assisting A/V installation teams with installing, maintaining, operating, and upgrading A/V equipment and VTC units
• Performing preventive maintenance on A/V and VTC systems and related equipment (may include climbing ladders and use of lift devices; proficiency with standard tools; soldering and crimping connections)
• Providing client consulting and training on controls, interfaces and use of A/V and VTC equipment
• Troubleshooting software for Extron, Crestron, AMX, Cisco, and Polycom A/V and VTC equipment
• Providing field reporting updates to Strategic Project Managers as necessary
• Providing life cycle refresh projects for VTC infrastructure and A/V equipment build-out projects
• Assisting with developing Scope of Work (SOW), building Bills of Materials (BOM), maintaining and updating project documentation, attending customer-facing meetings, and performing customer briefings as required
• Conducting site surveys; working knowledge of telecom systems, TCP/IP networks, CCTV security and/or access control systems strongly preferred
• Assisting with voice/data structured cabling installations (pull/terminate/test CAT 6a), installing cable pathway systems, testing, labeling and documenting cabling
• Lift and/or carry up to 75 pounds of VTC and A/V equipment without assistance

Travel is required and estimated at 25-50% (regional and throughout CONUS); must be capable of shifting hours as needed to accommodate project demands.

Education and Experience

• Ability to install, terminate and test low voltage cables; certification preferred (fiber experience a plus)
• Technical certifications and product expertise required to provide support services for video conferencing and A/V solutions
• CRM (service/relationship management software) experience preferred
• Minimum of 4 years of experience in installing low voltage, A/V and/or VTC systems; 7+ years preferred
• Knowledge of Extron systems required; AMX-Harman, Bi-Amp, Cisco, Crestron, and Polycom systems preferred
• Diploma required; Associate’s degree preferred
• AVIXA/InfoComm CTS or CTS-I strongly preferred (willing to obtain)
• CompTIA A+, Network+, Security+ certifications preferred (willing to obtain)
• Experience working with multiple departments and managing multiple tasks concurrently
• Strong verbal and written communication skills
• Capable of frequent interaction with team members, customers and vendors
• Knowledge of construction documentation and blueprint reading
• Driver’s license required; safe driving record; capable of passing a government background check and obtaining a security clearance if needed

Key Competencies / Behaviors

• Positive attitude, warm and inviting personality
• Team-oriented, works well with others
• Planning and organizational skills
• Adaptability and stress tolerance
• Results-oriented, capable of meeting deadlines

Benefits

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Long-term and Short-term Disability Insurance
• 401(k) Plan
• Paid Vacation Days
• Paid Sick Days
• Paid Holidays

Screening Requirements: Background Check, Drug Testing

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Design, Art/Creative, and Information Technology
• Industries: IT Services and IT Consulting

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