Community Manager Job at Asset Living in Cedar Hill

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Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. We believe in leadership by example, collaboration, and growth, creating an environment where every voice is heard and every individual has opportunities to grow as the company grows. Asset Living is recognized as one of the nation\'s Best and Brightest Places to Work and is an Accredited Management Organization (AMO). Join a workplace where success is a collective journey and leadership is a shared responsibility.

Role

COMMUNITY MANAGER The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial, administration & risk management. You will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

• Personnel Management
• Regular/daily onsite attendance is required
• Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Prepare weekly/daily office & maintenance staff schedules and assignments
• Address performance problems, document appropriately, communicate with direct supervisor and HR, and terminate when necessary
• Promote harmony and quality job performance through supportive leadership
• Ensure staff compliance with Company policies and procedures
• Financial Management: achieve high net operating income through cost control and revenue/leasing improvements; identify trends and recommend strategies
• Develop yearly operating budgets/forecasts
• Monitor timely receipt and reconciliation of deposits, rent collections, and charges
• Monitor timely receipt, reconciliation, and coding of vendor invoices
• Ensure property closeout and accurate ownership financial reports
• Strategic Leasing Management: develop yearly marketing plan and utilize marketing strategies and systems; ensure leasing techniques are effective and documentation is accurate
• Address resident complaints and requests to ensure satisfaction; develop resident retention programs
• Show, lease, and move in prospective residents
• Administrative & Maintenance Management: ensure accurate leasing reporting; head emergency teams; monitor service request turnaround and maintenance responsiveness
• Maintain property appearance; conduct regular inspections and make timely repairs; plan resource utilization and obtain bids from vendors
• Direct maintenance, construction, and rehabilitation activities to ensure quality and expediency

Education/Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ experience in the housing industry; or one to two years related experience and/or training; or equivalent combination
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to understand and perform on-site software functions; basic computer skills
• Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• Regularly communicate with others; ability to work overtime, weekends, and night hours (emergencies)
• Remain standing or seated for extended periods; move between worksites as needed
• Possible use of ladders, stairs, and other equipment; lift/move objects up to 25 lbs; operate vehicles; work in various environments

License/Equipment

• Must have reliable transportation due to the on-call requirement

Salary Range: $53,000 per year to $58,000 per year

This job description should not be considered all-inclusive. It is a guide of expected duties and may be modified. Additional duties may be assigned without notice.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Sales