Asset Living is hiring: Community Manager in Houston

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help drive innovation and results for our clients and communities across the US. We empower each other to lead by example, collaborate, and evolve – with a belief that we can continually improve as individuals and as an organization. When you join Asset Living, you become part of a dynamic team that thrives on unity and opportunities to grow as our company grows.

Recognized as one of the nation\'s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is a trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Position: Community Manager

Responsibilities

• Oversee all operations of a housing community under the supervision of the Regional Manager, including personnel, leasing, maintenance, financial, administration & risk management.
• Supervise on-site staff to ensure compliance with Asset Living policies, safety and fair housing guidelines, and liability concerns.
• Personnel management: screen, hire, train, coach, and develop on-site staff; ongoing training and performance management; schedule and assign tasks.
• Address performance issues: document, communicate with supervisor and HR, and terminate when necessary.
• Promote staff harmony and quality job performance; ensure policy compliance.
• Financial management: drive NOI through cost controls and revenue/leasing improvements; develop operating budgets/forecasts; monitor deposits, rent collections, and charges; ensure timely vendor invoicing and accurate financial reporting.
• Strategic leasing management: develop yearly marketing plans and use marketing strategies and systems; ensure effective leasing techniques and accurate reporting; handle resident complaints and requests to maintain satisfaction; implement resident retention programs.
• Administrative & maintenance management: ensure accurate reporting; lead emergency response; monitor service requests and on-time maintenance; maintain property appearance and complete make-readies and repairs; manage resource planning and vendor bids.
• Provide direction to maintenance, construction, and rehabilitation activities to ensure quality and expediency.
• Respond to emergencies with staff, residents, and buildings within company guidelines to minimize liability.

Education and experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ experience in housing, or one to two years related experience; or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to understand and perform on-site software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical requirements

• Must be able to communicate effectively; able to work overtime, weekends, and night hours (emergencies).
• Must be able to remain stationary or move as needed; frequent standing or sitting; travel between sites.
• Ability to ascend/descend ladders, stairs, and operate equipment; lift and move up to 25 lbs.; work in various environments and temperatures; outdoor work and hazardous chemicals exposure as part of the role.

License/equipment

• Reliable transportation required due to emergency on-call requirements.

Salary

Salary Range: $75,000 per year to $80,000 per year