Video Team Operator Job at Becklar Monitoring in Rexburg

Overview

Join to apply for the Video Team Operator role at Becklar Monitoring.

Becklar monitors state-of-the-art video alarms to keep property and people safe. Our Customer Service Video Alarm Operators are the first line of defense to process video alarms in an accurate and timely manner while providing a high level of detail through our ticketing system. At Becklar, We Care F.I.R.S.T.—we care about each of our team members and subscribers; we're Fun, Innovative, value Relationships, provide great Service, and work together as a Team to extend Trust to those around us.

Location: Rexburg, Idaho

Note: This position is in-office.

What You'll Do

• Process video alarm signals quickly, accurately, and professionally
• Provide a high level of detail through the ticketing process
• Learn and use new software to complete multiple tasks

Requirements

• 1+ year of customer service experience strongly preferred
• Strong attention to detail is a must
• Must be able to type, write, and speak English
• Must be able to use technology efficiently for an extended amount of time
• Minimum of 16 working hours per week

Preferred Experience (but Not Required)

• 1 Year of phone customer service
• 1 Year of security experience
• Bilingual is a plus

Benefits

• Fully paid, hands-on training - we’ll teach you everything you need to know for the job
• Starting pay of $14.50 per hour with the opportunity to grow
• Free mental health assistance for you and your family
• Great 401(k) retirement plan with company match
• Competitive tuition reimbursement and continued learning opportunities
• Lots of growth opportunities
• No sales or surveys, just helping people and protecting property
• A fun team, company events, work-life balance, weekly pay days, and more

Equal Opportunity

Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Marketing, Public Relations, and Writing/Editing
• Industries: Security and Investigations

Referrals increase your chances of interviewing at Becklar Monitoring. Get notified about new Digital Media Operator jobs in Rexburg, ID.