Overview
Join to apply for the Video Monitoring Specialist role at Becklar.
Location: Ogden, UT (in-office).
Becklar Video Monitoring. We monitor state-of-the-art video alarms to keep property and people safe. Our Customer Service Video Alarm Operators are our first line of defense to process video alarms in an accurate and timely manner while providing a high level of detail through our ticketing system. We care about each of our team members and subscribers and strive to operate with Fun, Innovation, Relationships, Service, and Teamwork.
What You’ll Do
- Process video alarm signals quickly, accurately and professionally.
- Provide a high level of detail through the ticketing process.
- Learn and use new software to complete multiple tasks.
What We’re Looking For
- Required: 1+ year of customer service experience strongly preferred.
- Required: Strong attention to detail.
- Required: Must be able to type, write, and speak English.
- Required: Must be able to use technology efficiently for an extended amount of time.
Preferred Experience (not required)
- 1 year of phone customer service.
- Minimum of 16-29 hours per week availability.
- 1 year of security experience.
- Bilingual is a plus.
Benefits & Perks
- Fully paid, hands-on training – we’ll teach you everything you need to know for the job.
- Starting pay of $16.50 per hour with the ability to grow with us.
- Free mental health assistance for you and your family.
- Great 401(k) retirement plan with company match.
- Competitive tuition reimbursement and continued learning opportunities.
- Lots of growth opportunities.
- No sales or surveys—just helping people and protecting property.
- A fun team with company events, work-life balance, weekly pay days, and more.
About Becklar & Equal Opportunity
Eyeforce and Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Technology, Information and Media