Bering Straits Native Corporation (BSNC) is hiring: Technical Writer MLS2 in Bea

Overview

Join to apply for the Technical Writer MLS2 role at Bering Straits Native Corporation (BSNC). Arcticom, a company within the BSNC family, is seeking a qualified Technical Writer MLS2 for a remote role. The technical writer will support the testing of systems and applications that will support end-to-end testing. The candidate must have experience in designing, developing and maintaining technical documentation, as well as delivering on-the-job training as necessary. The candidate will be responsible for developing documentation and specifications for software systems, procedures, and training materials, facilitating training for system users, and providing on-the-job training.

Note: This description reflects the content provided and is organized for clarity and compliance with formatting guidelines.

Essential Duties & Responsibilities

• Documentation of the Development Lifecycle (DDLC) and Software Development Life Cycle (SDLC) in both waterfall and agile environments.
• Designing and developing technical documentation for software and non-software systems.
• Building interactive eLearning courses and storylines using eLearning software and authoring tools (e.g., Adobe Captivate, Advanced PowerPoint, Articulate, etc.).
• Defining objectives and curriculum outlines; developing training materials and reference guides.
• Reviewing pertinent documentation (e.g., user stories, requirements, specifications) and analyzing requirements to develop supporting documentation.
• Developing specifications and technical procedures to support operational processing activities.
• Creating or modifying plans and procedures to meet system requirements, user needs, and facility constraints; involving system users as needed.
• Developing and modifying procedural manuals and ensuring consistency of style and terminology across documentation.
• Developing and writing standardized technical tactics, techniques, and procedures; establishing standards and review checklists.

Qualifications

• Required (Minimum Necessary) Qualifications: Excellent written and verbal communication skills; proficiency with MS Office, MS Project, and MS Visio; strong attention to detail; ability to organize and facilitate planning and demonstrations; ability to track and ensure timely completion of tasks; ability to write for multiple audiences; strong prioritization and multi-tasking abilities.
• Knowledge, Skills, Abilities, and Other Characteristics: Ability to author, plan, develop, organize, write, and edit complex IT network procedures; document technical design specifications and test scripts; produce electronic and hard-copy documentation; maintain a comprehensive library of terminology; analyze documents for consistency; manage updates and revisions; coordinate with stakeholders to capture and write documentation, plans, flowcharts, SOPs, and more; develop and write standardized procedures and document review checklists; understanding of project task dependencies.

Physical Requirements and Other

The position may require maintaining physical condition for prolonged sitting and computer use. Applicants may be required to pass pre-employment drug screening and background checks. If applicable, obtain the appropriate clearance levels for access to military installations. This role does not have Department of Transportation safety-sensitive requirements.

Work Environment

Office setting with exposure to computer screens; extensive use of computer, keyboard, mouse, and multi-line telephone system. Occasional travel may be required.

Supervisory Responsibilities

• No supervisory responsibilities.

Additional Qualifying Factors

Shareholder preference applies. Equal opportunity employer. All applicants will be considered without regard to status protected by law.