Job Description
Job Description
We are seeking a detail-oriented and proactive Service Writer to join our team in Bethlehem. This role is critical to supporting our sales operations and ensuring smooth order processing and customer communication. The ideal candidate will have hands-on experience in sales order entry, quote generation, and a strong working knowledge of Microsoft Office tools. Additionally, this person will help with answering phones and transferring calls to the appropriate party.
Responsibilities
- Enter and process sales orders accurately and efficiently.
- Prepare and send customer quotes in a timely manner.
- Maintain and update customer records and order status.
- Collaborate with sales representatives, account managers, and the parts department to ensure order accuracy and timely fulfillment.
- Generate reports and documentation using Excel, Word, and Outlook.
- Provide general administrative support to the sales team.
Essential Skills
- Previous experience in sales administration, inside sales, order entry, or a similar role ieally in the trucking or car industry
- Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal abilities.
- Ability to multitask and prioritize in a fast-paced environment.
Additional Skills & Qualifications
- Experience with CRM or ERP systems.
- Familiarity with quoting tools or software.
Work Environment
The role is based in an office environment connected to a service/repair shop. It's more of a blue-collar environment with working hours from Monday to Friday, 8:00 AM to 4:30 PM.
Job Type & Location
This is a Permanent position based out of Bethlehem, Pennsylvania.
Pay and Benefits
The pay range for this position is $50000.00 - $52000.00/yr.
Key Responsibilities
• Enter and process sales orders accurately and efficiently.
• Maintain and update customer records and order status.
• Collaborate with sales representatives, account managers, and the parts department to ensure order accuracy and timely fulfillment.
• Generate reports and documentation using Excel, Word, and Outlook.
• Provide general administrative support to the sales team.
Workplace Type
This is a fully onsite position in Bethlehem,PA.
Application Deadline
This position is anticipated to close on Sep 10, 2025.
About Aston Carter:Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.