The Fountain Group
Technical Writer (San Jose, CA)
Pay: $49 - $53 per hour
Schedule:
Onsite 3 days/week (Tuesdays and Thursdays required; third day flexible) | 9:00 AM – 5:00 PM
Overview We are seeking a detail-oriented Technical Writer to create clear, concise, and user-friendly documentation to support robotic automation applications and interfaces. This hybrid role requires collaboration with cross-functional teams including engineers, roboticists, and deployment specialists to develop comprehensive Knowledge Base articles, user guides, and training materials for both internal and external audiences.
Key Responsibilities
Develop and author technical content such as workflow descriptions, installation procedures, operating instructions, maintenance guides, and troubleshooting documentation.
Conduct interviews with subject matter experts (SMEs) to gather detailed information and accurately document complex topics.
Manage multiple documentation projects simultaneously, coordinating with designers and infrastructure teams for timely publishing and delivery.
Define and segment content for different user roles, ensuring materials are tailored to the appropriate audiences.
Qualifications
Excellent writing skills with the ability to simplify highly technical information into clear, accessible language.
Strong interpersonal skills to effectively communicate with engineering, marketing, SMEs, and external partners.
Experience in defining templates and formats for technical documentation and user guides.
Proficiency in electronic publishing tools, including version control, organizing content hierarchies, integrating visuals (diagrams, images), and tagging/classifying information for targeted delivery.
Bachelor’s degree or equivalent experience.
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Onsite 3 days/week (Tuesdays and Thursdays required; third day flexible) | 9:00 AM – 5:00 PM
Overview We are seeking a detail-oriented Technical Writer to create clear, concise, and user-friendly documentation to support robotic automation applications and interfaces. This hybrid role requires collaboration with cross-functional teams including engineers, roboticists, and deployment specialists to develop comprehensive Knowledge Base articles, user guides, and training materials for both internal and external audiences.
Key Responsibilities
Develop and author technical content such as workflow descriptions, installation procedures, operating instructions, maintenance guides, and troubleshooting documentation.
Conduct interviews with subject matter experts (SMEs) to gather detailed information and accurately document complex topics.
Manage multiple documentation projects simultaneously, coordinating with designers and infrastructure teams for timely publishing and delivery.
Define and segment content for different user roles, ensuring materials are tailored to the appropriate audiences.
Qualifications
Excellent writing skills with the ability to simplify highly technical information into clear, accessible language.
Strong interpersonal skills to effectively communicate with engineering, marketing, SMEs, and external partners.
Experience in defining templates and formats for technical documentation and user guides.
Proficiency in electronic publishing tools, including version control, organizing content hierarchies, integrating visuals (diagrams, images), and tagging/classifying information for targeted delivery.
Bachelor’s degree or equivalent experience.
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