Medical Office Clerk – Health Promotion Job at Decypher in Marine Corps Base Cam

Overview

Decypher is seeking a Medical Office Clerk – Health Promotion to support Naval Medical Center Camp Lejeune in Jacksonville, North Carolina. U.S. Citizenship is required.

Qualifications

• Education/Degree: High School Degree or General Educational Development (GED) equivalency.

Decypher is an equal opportunity employer. We strive to provide a welcoming and inclusive work environment. Decypher is committed to equal opportunity for all applicants and employees and will comply with all federal and state regulations and executive orders. Our equal opportunity policy applies to all employment decisions.

Responsibilities

• Greets patients/visitors at a clinic front desk; checks in patients for patient encounter.
• Answers main office phone line.
• Schedules medical appointments and determines patient eligibility for services as needed.
• Obtains documentation as requested by healthcare providers.
• Performs other administrative and clerical duties in support of medical care and operational support.
• Creates appointment schedules and templates in patient appointment computer system.
• Conducts end-of-day process and close of business and resolves any delinquent or pending appointments in computer system.
• Monitor the entry of non-MHS Genesis Health Educator awareness classes data into the Health Promotion Productivity Database.
• Generate a non-MHS Genesis Health Educator Productivity Report and submit to the department secretary on the 1st working day of each month for the preceding month.
• Review the Health Promotion and Wellness department’s Televox appointment reminder report daily and contact patients who cancel their appointment and offer to reschedule.
• Perform patient appointment reminder calls each month. Confirm the patient’s appointment date, time, location and cancel/reschedule at the patient’s request.
• Call patients each month to solicit them in making a wellness appointment or to enroll them in an appropriate departmental intervention program.
• Create, monitor and maintain all patient appointments, provider schedules and schedule templates in MHS Genesis.

This job description is not intended to be all inclusive. Therefore, the employee may be requested to perform other reasonable duties as assigned by the immediate supervisor or management as required.

Note: This position is expected to be filled at a later date. Applications are still encouraged, and qualified candidates will be contacted when the hiring process begins.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• IT Services and IT Consulting

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