ALO is hiring: Operations & Visual Manager - Upper East Side in New York

Overview

The Operations & Visual Manager is a critical member of the store leadership team responsible for bringing Alo’s operational and visual strategy to life in the store. This role focuses on inventory management, labor planning and scheduling, and visual execution to ensure the store is customer-ready at all times. Duties require active movement on the sales floor and in back of house, with proactive tasks to keep the store clean, safe, inviting and operating efficiently.

Responsibilities

• Oversee and support execution of key operational and visual processes
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the sales floor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinating labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation
• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g., Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance
• Ensure that the Operations and Visual team exudes Alo's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Lead a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Write an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager
• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborate and implement the General/Store Manager’s vision and work cross-functionally with business partners to support organizational goals and achieve inventory and sales floor KPIs
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture

Qualifications

• 3-5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Excellent interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies Alo’s Guiding Principles
• Independent work ethic, time management skills, and personal accountability
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist; safely climb up/down a ladder
• Ability to stand and move for an entire shift

Schedule

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Perks

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes
• Competitive medical, dental and vision plan options, plus mental health support and new parent assistance for employees and dependents (Full-Time)
• 401K with company matching (Full-Time)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

Compensation

The Company’s Assistant Store Manager base pay ranges from $60,000- $76,000 per year. Assistant Store Managers may participate in the Monthly Store Incentive bonus program, which may raise total compensation. This range is one component of the total rewards package, which may include clothing allowance, employee discounts, 401K, medical/dental/vision plans, commuter benefits, mental health resources, and Alo Moves.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Purchasing and Supply Chain
• Industries: Retail Apparel and Fashion

Referrals increase your chances of interviewing at ALO by 2x.

Get notified about new Visual Manager jobs in New York, NY.