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EquipmentShare

T3 Onboarding and Education Instructional Designer

EquipmentShare, Kansas City, Missouri, United States, 64101

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Overview

Build the Future with Us —

EquipmentShare is hiring a T3 Onboarding and Education Instructional Designer. We’re not just filling a role — we’re assembling a team to build something that’s never been built before. We’re transforming an industry by empowering contractors and communities through innovative technology, real-time support, and a team that cares. We’re seeking a candidate who’s ready to grow with us and help build the future of construction. The T3 Onboarding and Education Instructional Designer is responsible for designing, developing, and optimizing engaging training content and learning experiences for internal T3 employees and customers. This role creates scalable educational resources from quick-reference guides to full training modules, requiring instructional design best practices, content development skills, and user empathy to support learning at scale across a technical and fast-changing platform.

Responsibilities

Design and develop instructional content (presentations, job aids, videos, tutorials, eLearning modules, assessments, etc.) to support onboarding, role-specific training, and T3 platform education.

Develop and manage curricula and learning paths for various audiences.

Develop microlearning assets, video tutorials, and walkthroughs.

Collaborate with cross-functional stakeholders to translate complex technical concepts into clear, goal-oriented learning experiences tailored for non-technical audiences.

Lead efforts to improve the learner experience, such as improved resource accessibility, visual design, or knowledge retention strategies.

Establish standards, templates, and tone guidelines to ensure consistency across all educational content.

Collaborate with the LMS coordinator to prepare content for delivery.

Conduct learner needs assessments and gap analyses to inform content development priorities and ensure training solutions align with business goals and user performance outcomes.

Why EquipmentShare Because we do things differently — and you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. Our proprietary T3 platform helps our business and makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. We’re looking for teammates who take pride in meaningful work and want to be part of building something special.

Perks & Benefits

Competitive compensation

Full medical, dental, and vision coverage for full-time employees

Generous PTO + paid holidays

401(k) + company match

Gym membership stipend + wellness programs (earn PTO and prizes!)

Company events, food truck nights, and monthly team dinners

16 hours of paid volunteer time per year

Career advancement, leadership training, and professional development opportunities

About You You want to be part of a team changing an industry for the better — safer, more secure, and more productive. You bring grit, heart, and humility and are excited to grow within a fast-paced, mission-driven environment.

We’re Looking For People Who

See challenges as opportunities

Embrace change and continuous improvement

Bring energy, effort, and optimism every day

Skills & Qualifications

Expert knowledge of instructional design principles, adult learning theory, and learning science fundamentals.

Demonstrated ability to write, storyboard, and structure educational content for varied audiences and formats (self-paced, virtual, live, etc.).

Proficiency with content development, creation, and editing tools (e.g., Canva, PowerPoint, Google Slides, Camtasia, Snagit).

Ability to manage multiple projects simultaneously, balancing deadlines and stakeholder needs across departments.

Collaborative mindset and comfort working cross-functionally with product, support, engineering, sales, and customer success teams.

Customer- and learner-focused approach with a passion for improving onboarding experiences through proactive feedback and continuous content improvement aligned with user needs and business goals.

Education And Experience

Associate degree or higher in Instructional Design, Education, Communication, or a related field preferred.

At least 2 years in instructional design or training content development, preferably in a SaaS or technical platform.

Exposure to LMS platforms and SCORM/xAPI standards is a plus, but not required.

Physical Requirements

Prolonged periods sitting at a desk and working on a computer.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

A Workplace For All EquipmentShare is committed to a workplace that reflects the world around us. Our initiative — A Workplace For All — is rooted in attracting, developing, and retaining great people from all walks of life. We value different backgrounds, talents, and perspectives and want you to feel like you belong here.

EquipmentShare is an EOE M/F/D/V.

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