Capstone Real Estate Investments, LLC is hiring: Marketing Assistant in Fayettev

Overview

Join to apply for the Marketing Assistant role at Capstone Real Estate Investments, LLC.

Summary: Under the supervision of the Community Manager, the Marketing Assistant’s primary responsibility includes interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Marketing Assistants are the community’s most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for marketing assistants centers on Fair Housing, closing techniques, and overcoming objections. Reports To: Community Manager, Assistant Community Manager, and/or Leasing Manager.

Apply

Description: The following statements describe the general nature and level of work performed. They are not intended to be exhaustive of all responsibilities, duties, and skills required.

Primary Duties And Responsibilities

• Provide excellent service to all residents, prospects and visitors to the community
• General office administration to include lease and resident communication management, filing, answering phones, greeting customers, etc. May also be responsible for light cleaning of office, common areas, and model unit(s).
• Effectively lease apartments in accordance with budget guidelines
• Follow Fair Housing Standards in all dealings with prospects and residents
• Conduct outside marketing under the direction of the Assistant Manager and the Community Manager
• Coordinate the application review for each lease including credit and income verifications and background checks
• Complete lease packets and files for each resident to include the lease, all addendums and other proper documentation and signatures
• Ensure the condition of leased apartments prior to move-in, including a final inspection
• Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents
• Daily Opening and Closing Procedures: perform daily marketing inspections, maintain model and leasing path, ensure cleanliness of amenities areas, and assist with refreshments as needed

Requirements

Minimum Qualifications

• High School diploma or General Education Degree (GED); active enrollment in 2 or 4 year degree program preferred
• Equivalent combination of education and experience

Knowledge, Skills, And Abilities Required

• Professional and enthusiastic demeanor from sales, leasing, marketing or customer service experience
• Ability to communicate effectively with prospects, residents, and stakeholders
• Excellent customer service, sales and negotiation skills
• Good communication and listening skills
• Ability to read and interpret lease documents
• Team player with strong interpersonal skills
• Organized and detail-oriented; patient and able to work under pressure
• Ability to follow directions and work with supervisory guidance
• Effective time management and ability to work weekends or overtime as needed
• Proficiency in Microsoft Word and Excel; knowledge of Entrata preferred

Working Conditions

Work is performed in an office, sedentary setting or outdoor environment; must have physical ability to walk, stand, and sit for prolonged periods; frequent stooping, bending, kneeling, crouching, crawling, climbing, reaching, twisting, grasping, and repetitive hand movements; long hours or odd schedules (weekends) may be required to fulfill job duties.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing and Sales