Capstone Real Estate Investments, LLC is hiring: Marketing Assistant in Tuscaloo

Summary

Under the supervision of the Community Manager, the Marketing Assistant’s primary responsibility includes interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Marketing Assistants are the community’s most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for marketing assistants centers on Fair Housing, closing techniques, and overcoming objections. Reports To: Community Manager, Assistant Community Manager, and/or Leasing Manager.

Primary Duties And Responsibilities

• Provide excellent service to all residents, prospects and visitors to the community
• General office administration to include lease and resident communication management, filing, answering phones, greeting customers, etc. May also be responsible for light cleaning of office, common areas, and model unit(s).
• Effectively lease apartments in accordance with budget guidelines
• Follow Fair Housing Standards in all dealings with prospects and residents
• Conduct outside marketing under the direction of the Assistant Manager and the Community Manager
• Coordinate the application review for each lease including credit and income verifications and background checks
• Complete lease packets and files for each resident to include the lease, all addendums and other proper documentation and signatures
• Ensure the condition of leased apartments prior to move-in, including a final inspection
• Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents
• Daily opening and closing procedures: perform a daily marketing inspection, ensure the model and leasing path are in good condition, maintain amenities areas, and assist with site housekeeping as needed

Requirements

Minimum Qualifications

• High School diploma or General Education Degree (GED); active enrollment in a 2- or 4-year degree program preferred
• Equivalent combination of education and experience

Knowledge, Skills, And Abilities Required

• Professional and enthusiastic demeanor resulting from sales, leasing, marketing or customer service experience
• Able to demonstrate a positive attitude and effectively communicate the benefits of the apartment community to prospective residents, their families, and university personnel
• Excellent customer service, sales and negotiation skills
• Good communication and listening skills
• Able to speak effectively before groups of customers or employees
• Able to read and understand lease documents
• Able to be an effective team player and interact well with others
• Organized and detail-oriented, patient, even-tempered, and works well under pressure
• Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals
• Able to write routine reports and correspondence
• Able to perform basic arithmetic and understand measurements (rate, ratio, percentage, discounts, pro-rations)
• Able to follow written or verbal instructions and adapt to posted work rules and procedures
• Effective time management skills
• Able to maintain confidentiality and work with supervision
• Able to work weekends or overtime as job requires
• Knowledgeable in Microsoft Word and Excel
• Knowledge in Entrata preferred

Working Conditions

Work is performed in an office, sedentary setting or outdoor environment; requires physical ability to walk, stand, and sit for prolonged periods, and to perform occasional light cleaning and housekeeping tasks. May require long hours and odd schedules (weekends) to fulfill job duties.